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Despite an earlier downgrade by Needham, RightNow Technologies (RNOW +1.7%) moves higher after...

Despite an earlier downgrade by Needham, RightNow Technologies (RNOW +1.7%) moves higher after Piper Jaffray issues positive comments and reiterates its overweight rating on the shares. Piper says the company's Q4 is looking good. Its channel checks indicate strong business momentum across multiple verticals, with its professional services unit posting a significant backlog of business and solid demand for its cloud-based services.
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