Quick take on Oracle/RightNow: With this deal, Oracle is squarely targeting Salesforce.com (CRM)...

|By:, SA News Editor

Quick take on Oracle/RightNow: With this deal, Oracle is squarely targeting Salesforce.com (CRM) and NetSuite (N) in the burgeoning market for cloud-based CRM software. While Oracle is a leader in traditional CRM, cloud-based solutions, with their lower up-front costs and faster rollout times, have become a growing threat. ORCL +0.3% premarket. CRM -1%.