Thu, Jul. 30, 12:47 PM
Thu, Jul. 30, 11:16 AM
- Having crashed in May on account of a Q1 sales miss and soft guidance, LivePerson (NASDAQ:LPSN) is now doing the opposite after beating Q2 estimates and providing solid guidance, particularly for EPS.
- Q3 guidance is for revenue of $60.5M-$61.5M and EPS of $0.03-$0.05 vs. a consensus of $61M and $0.03. 2015 guidance is for revenue of $243M-$247M and EPS of $0.12-$0.15 vs. a consensus of $244.9M and $0.12. Forex is expected to have a $6M+ impact on full-year revenue.
- 129 deals were signed in Q2, of which 36 involved new customers; that compares with 147 and 30 in Q1. Average revenue per enterprise/mid-market customer rose 5% Q/Q to 183K. GAAP costs/expenses rose 27% Y/Y to $67M.
- Q2 results, PR
Wed, Jul. 29, 4:47 PM
Tue, May 26, 9:46 AM
- Israel's Calcalist reports Nice Systems (NICE -3.5%) is in talks to buy cloud customer support software provider LivePerson (LPSN +14.8%). The site cautions a deal could take several months to finalize.
- Nice, whose product line includes software for analyzing customer interactions with contact centers, is 5 days removed from announcing the sale of its law enforcement/intelligence agency software unit for $157.9M. LivePerson, meanwhile, is 2 weeks removed from nosediving on account of a Q1 sales miss and weak guidance.
- For reference, Nice's market cap is currently $3.64B, and LivePerson's $585M.
Tue, May 26, 9:14 AM
Tue, May 12, 12:49 PM
Tue, May 12, 9:16 AM
Mon, May 11, 6:48 PM
- In addition to missing Q1 revenue estimates (while posting in-line EPS), LivePerson (NASDAQ:LPSN) is guiding for Q2 revenue of $58.5M-$59.5M and EPS of $0.00-$0.02 (below a consensus of $63.9M and $0.06), and full-year revenue of $243M-$247M and EPS of $0.10-$0.15 (below a consensus of $264.4M and $0.28).
- The cloud customer support software vendor blames the full-year guidance cut on "the impact of one large customer contract that ended, an increase in foreign exchange headwinds, and a slightly slower start to the year than expected as the Company intensified its focus on bringing LiveEngage to the market." LivePerson faces competition from both enterprise software giants such as Microsoft, Oracle, and Salesforce, as well as a variety of startups.
- LivePerson has "adjusted its expense plan" in response, and "reprioritizing on areas showing the highest growth potential." The company expects to record a $2.5M Q2 charge related to the moves, and reap $13M worth of 2015 cost savings.
- Shares have plunged to $7.85 AH, making new 52-week lows along the way.
- Q1 results, PR
Mon, May 11, 5:40 PM
Thu, Jan. 15, 12:45 PM
Thu, Jan. 15, 10:18 AM
- Up AH yesterday after pre-announcing slightly better-than-expected Q4 sales, reiterating EPS guidance, and stating it's changing sales chiefs, LivePerson (NASDAQ:LPSN) is now off sharply, as investors take a more pessimistic view of the news.
- Shares are at their lowest levels since July. They've traded in a fairly narrow range over the last six months, and currently sport a 2015E EV/sales ratio of just 2. The 2015 revenue growth consensus is at 27.1%.
Wed, Jan. 14, 6:05 PM
- LivePerson (NASDAQ:LPSN) says it expects Q4 revenue to be "at the high end" of a prior guidance range of $57M-$58M; consensus is at $57.5M. EPS guidance of $0.02-$0.04 is reiterated; consensus is at $0.04.
- Q4 bookings are expected to total $11M, and full-year bookings $41.3M (+19% Y/Y).
- The cloud customer support software vendor also announces it has named Justin Dean, most recently the SVP of its Global Strategic Group, its EVP of Global Sales and Customer Success. Dean succeeds Alan Banks, who will be leaving the company this month.
- The Q4 pre-announcement appears to be an attempt to remove any worries about LivePerson's near-term performance that might stem from news it's changing sales chiefs.
Nov. 6, 2014, 11:01 AM
- Along with its Q3 results, LivePerson (NASDAQ:LPSN) has announced it's acquiring Contact At Once (CAO), a top provider of cloud customer support/live chat software for the auto industry. LivePerson is paying $65M ($43M in cash and $22M in stock) + up to $5M in earn-out payments.
- LivePerson notes CAO's customer base includes "over 13,000 dealerships, many auto manufacturers and most major car search and advertising sites," and that it's also "making early inroads into the real estate industry." It also praises CAO's technology for routing/tracking chats from multiple sites, and embedding them within ads and search results.
- CAO is expected to contribute $3M in Q4 revenue, and produce $1.5M in Q4 acquisition-related costs. As a results, revenue guidance of $57M-$58M is above a $54.5M consensus, and EPS guidance of $0.02-$0.04 is below a $0.07 consensus.
- Q3 results, PR
Oct. 12, 2014, 6:47 AM
Oct. 9, 2014, 10:01 AM
- Believing several potential catalysts could boost 2015 growth, Credit Suisse's Michael Nemeroff has upgraded LivePerson (LPSN +4.1%) to Outperform, and hiked his target by $4 to $17.
- Cited catalysts include pent-up demand for LivePerson's LiveEngage 2.0 cloud customer support platform, a large implementation backlog for enterprise clients, new customer signings and ARPU increases for existing clients, and a favorable reaction to a new usage-based pricing model.
Jul. 31, 2014, 12:45 PM
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LivePerson Inc along with its subsidiaries provides digital engagement solutions offering a cloud-based platform which enables businesses to proactively connect with consumers through chat, voice, and content delivery.
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