Seeking Alpha

inContact, Inc. (SAAS)

  • Fri, Oct. 30, 12:45 PM
    | Fri, Oct. 30, 12:45 PM | 1 Comment
  • Thu, Oct. 29, 5:17 PM
    • InContact (SAAS -2.4%) has jumped 20.2% in postmarket action after its Q3 report showed beats on top and bottom lines and boosted full-year guidance.
    • Software revenues were a strength and margins grew substantially as well: Operating margin improved by 50% and gross margin overall rose to 52% from 47%. Software gross margin rose to 60% vs. a year-ago 54%.
    • The company posted a net loss of $5.7M, narrower than the previous year's loss of $6.7M. EBITDA of $4M quadrupled from last year and beat an expected $2.9M.
    • Revenue by segment: Software, $36.7M (up 39.7%); Network connectivity, $19.4M (up 8.2%).
    • For full 2016, the company is guiding to total revenues of $254M-$262M (above a consensus of $250M) and software revenues of $175M-$182M.
    • Press Release
    | Thu, Oct. 29, 5:17 PM | Comment!
  • Thu, Oct. 29, 4:37 PM
    • inContact (NASDAQ:SAAS): Q3 EPS of -$0.09 beats by $0.02.
    • Revenue of $56.08M (+26.9% Y/Y) beats by $1.62M.
    • Press Release
    | Thu, Oct. 29, 4:37 PM | Comment!
  • Wed, Oct. 28, 5:35 PM
  • Mon, Oct. 12, 10:14 AM
    • InContact (NASDAQ:SAAS) is up 2.6% after saying it sees preliminary Q3 revenues coming in to the high side of consensus.
    • It's expecting revenues of about $55.5M (up 26% Y/Y), over a consensus of $52.4M. Software revenues are expected at $36.5M (up 39%).
    • Annualized monthly recurring software revenues are expected to increase 49% Y/Y.
    • The company will report results and hold a conference call after the market close on Oct. 29.
    • Previously: InContact swings to loss, grows revenue 29% (Aug. 06 2015)
    | Mon, Oct. 12, 10:14 AM | Comment!
  • Mon, Aug. 10, 10:03 AM
    • InContact (SAAS +5.2%) has tapped Rajeev Shrivastava as senior VP and chief strategy officer, a newly created role to handle company strategy and management of its partner products as well as business development.
    • Shrivastava was most recently with Rackspace and has nearly 20 years of expertise in the area. He also has long experience in the contact center industry.
    • Previously: InContact tumbles 28%; still confident in recurring growth (Aug. 07 2015)
    | Mon, Aug. 10, 10:03 AM | Comment!
  • Fri, Aug. 7, 4:28 PM
    • InContact (NASDAQ:SAAS) opened down significantly, and shed even more through the day on 10 times average volume to finish down 28.4% after yesterday's earnings report where it swung to a net loss.
    • On the company's earnings call, CEO Paul Jarman said management was confident they could grow recurring software revenues above 30% despite the Q2 bookings growth being just 3%, pointing to the importance of same-store sales, the actual dollar value of bookings growing faster than bookings themselves, and confidence in the second-half pipeline.
    • "We've expanded our partner channel, we've hired additional salespeople, and we are working on a number of significant opportunities, some of which moved from second to third quarter," Jarman said.
    • A couple of bigger deals moved out of Q2, Jarman elaborated, but "some have closed and some are closing" now in Q3, for "significant" numbers of seats compared to average.
    • Previously: InContact swings to loss, grows revenue 29% (Aug. 06 2015)
    | Fri, Aug. 7, 4:28 PM | Comment!
  • Fri, Aug. 7, 12:44 PM
    | Fri, Aug. 7, 12:44 PM | Comment!
  • Thu, Aug. 6, 5:26 PM
    • InContact (NASDAQ:SAAS) missed slightly on earnings as it swung to a net loss in Q2, though revenues came in higher than expected thanks to record software-as-a-service bookings.
    • EBITDA of $1.41M missed an expected $1.83M, but was up from $89K a year ago.
    • Revenue by segment: Software, $34.1M (up 40.7%); Network connectivity, $19M (up 12.5%).
    • Software segment gross margin was 58% (flat Y/Y); on a non-GAAP basis, software segment gross margin was 71% (from 72% last year). Network connectivity gross margin was 37% (vs. 36% last year).
    • "SaaS bookings were 3% above year ago results, and at a record level for a June quarter," said CEO Paul Jarman.
    • The company guided higher for full-year revenues, seeing $211M-$214M (vs. $211.7M consensus), and software revenues of $135M-$138M (34%-37% growth).
    • Shares were flat in after-hours trading; they closed down 1.7% today.
    • Press Release
    | Thu, Aug. 6, 5:26 PM | Comment!
  • Thu, Aug. 6, 5:04 PM
    • inContact (NASDAQ:SAAS): Q2 EPS of -$0.12 misses by $0.01.
    • Revenue of $53.1M (+29.2% Y/Y) beats by $1.84M.
    • Press Release
    | Thu, Aug. 6, 5:04 PM | Comment!
  • Thu, May 7, 5:07 PM
    • inContact (NASDAQ:SAAS): Q1 EPS of -$0.10 in-line.
    • Revenue of $51.3M (+38.5% Y/Y) beats by $2.06M.
    • Shares +3.1% AH.
    • Press Release
    | Thu, May 7, 5:07 PM | Comment!
  • Fri, Apr. 17, 1:46 PM
    • Cloud IT service management software leader ServiceNow is down 14.5% after providing soft guidance (thanks in part to forex) to go with a Q1 beat. Many high-beta enterprise tech names are off sharply amid a 1.5% drop for the Nasdaq.
    • In addition to Salesforce and Workday (previous), cloud software firms posting big losses include NetSuite (N -4.8%), Constant Contact (CTCT -3.3%), InContact (SAAS -3.9%), Paycom (PAYC -3.6%), Ultimate Software (ULTI -3.6%), and Textura (TXTR -3.7%). NetSuite reports on April 23, Ultimate Software on April 28, Constant Contact on April 30, and Paycom on May 6.
    • Big data/analytics software plays have also been hit hard. Tableau (DATA -6.3%), Splunk (SPLK -5.2%), Hortonworks (HDP -6%), and Varonis (VRNS -4.3%) are all off sharply. Though its growth rates and multiples are similar to those of many analytics software firms, ServiceNow generally isn't seen as an analytics play. This morning, D.A. Davidson launched coverage on Tableau and Splunk at Buy, and Hortonworks at Neutral.
    • Tableau, which surged yesterday following bullish Stifel and William Blair coverage launches, reports on May 7. Stifel praised Tableau's "superior product performance and simplified user experience," data discovery market lead, international growth potential (less than 25% of license revenue is from outside of North America), and ability to capitalize on "free demo downloads by front-line information workers evangelizing [Tableau's] product."  William Blair stated its survey work "indicates that the perceived value of Tableau exceeds that of other self-service [business intelligence] vendors."
    • Pac Crest hiked its Splunk target to $82 yesterday after attending a user conference. "[T]he economic value derived from expanding Splunk implementations ... into new areas like security intelligence, compliance and real-time capacity planning results in cost avoidance that can far overshadow the historical pricing objections to Splunk. This is a significant change in customer behavior and pricing perception ... It was clear that the appetite of existing Splunk users to find new use cases remains fierce..."
    | Fri, Apr. 17, 1:46 PM | Comment!
  • Thu, Apr. 16, 5:02 PM
    • InContact (NASDAQ:SAAS) says in a filing that it's accepted the resignation of Chief Marketing Officer Mariann McDonagh, effective May 8.
    • McDonagh was also Executive VP and has been with the company since 2010, after joining from Xtralis.
    • Her total fiscal year compensation is reported at $572.7K.
    • 8-K
    | Thu, Apr. 16, 5:02 PM | Comment!
  • Mon, Mar. 30, 4:30 PM
    • InContact (NASDAQ:SAAS) has closed an offering of $115M in 2.5% convertible senior seven-year notes, offered via private placement.
    • The notes are unsecured and not redeemable by inContact before April 1, 2019. They're convertible at an initial rate of 70.279 shares per $1,000 principal.
    • The company intends to apply about $22.7M to repay $11.7M in term loans and $11M of draws on its revolving credit facility, and the rest for general purposes.
    • 8-K
    | Mon, Mar. 30, 4:30 PM | Comment!
  • Tue, Mar. 24, 9:18 AM
    | Tue, Mar. 24, 9:18 AM | 3 Comments
  • Mon, Mar. 23, 4:55 PM
    • InContact (NASDAQ:SAAS) is offering $100M in convertible senior notes due 2022 via private offering, with an option for another $15M in purchases.
    • The company plans to use $22.7M to pay down $11.7M in term loans and $11M in revolving debt, and the rest for general purposes.
    • After the paydown, inContact's revolving facility will have $15M of capacity.
    • The company has a long-term debt/asset ratio of 11 and debt/equity of 21.9.
    | Mon, Mar. 23, 4:55 PM | Comment!
Company Description
inContact Inc, provides cloud contact center software solutions through its inContact suite, a contact handling and performance management software application. It is also an aggregator and provider of network connectivity services.
Sector: Technology
Country: United States