Borders Group Inc. (BGP)

All Comments on BGP

  • commenter
    Book Lady
    Oct 08 06:29 PM
    Borders: Interview with CEO George Jones [view article]
    In the downtown Seattle Borders, the Sony E-book on display is broken. When the staff is asked, everyone calls everyone else, eventually finding the one staff member who knows how to turn Sony Reader on and off. She does know her stuff -- but she's apparently the only one in the store that knows anything about e-books. Two Borders staff members asked me to explain the term "e-book reader" when I first started asking at the information desk.

    The Seattle store is undergoing a remodel, so perhaps the knowledgeable book people are too busy shelving to be on the floor. But when the customer service person in science fiction area has never heard of bestseller Terry Pratchett (although stacks of his books are displayed for sale when we did find that shelf) or nobody seems to know where the mysteries are hiding (we followed the clues and found them eventually).

    You have to wonder if anyone from Borders headquarters ever visits any of their non-concept stores.

    However the sales coupons are great and unlike B&N, Borders doesn't charge for people to have their cards. So I look at it as a good self-service stop in my bookshopping day.

     Reply
  • commenter
    borderguard
    Sep 26 01:50 PM
    Borders: Earning Call Notables [view article]
    It's true. In many ways the cost cutting is all surface. Borders still has managers that spend most of their time in the office. The payroll has been cut byt the work load has gone up. Where Borders can cut cost and maybe make a little money is not even being talked about. The moral is suffering at the store level. it's ashame, because many of the people who work at Borders truely love their jobs, and know their books.
    Maybe it's time for George Jones and the other Borders upper management get out of Ann Anbor and visit stores outside of Michigan. Talk, at length, to hourly staff. Spend more than 10 to 20 minutes in a store. Run a register and shelve some books. Spend doing what the staff does everyday for a couple of weeks and then look and see where the cuts need to be made.


    Reply
  • commenter
    billddrummer
    Sep 03 10:52 AM
    The Real Reason Borders' Stock Has Surpassed its Target [view article]
    BGP's P/E multiple makes it a buy in my book. Reply
  • commenter
    User 252793
    Aug 28 07:57 PM
    Borders: Earning Call Notables [view article]
    The customer's experience has been diminished - Borders' CSI scores continue to drop. There's not enough staff on the floor anymore to provide the service customers once loved. At some point, the continued staff lay-offs will have to stop and we'll see losses increase again. Reply
  • commenter
    preyhar
    Aug 28 11:11 AM
    Borders Conversion Rates Improve [view article]
    No. There are a lot of problems with BN also, just that they are the same old problems. Reply
  • commenter
    billddrummer
    Aug 27 06:54 PM
    Borders: Earning Call Notables [view article]
    A classic case of how a nimble retailer looks at its operation and figures out how to wring savings out of back office operations, without diminishing the customer's experiences.

    Border's does a better job at bookselling than Barnes & Noble. And the forward returns will prove it.     Reply
  • commenter
    User 251934
    Aug 27 12:43 PM
    Borders Conversion Rates Improve [view article]
    does preyhar work for BN? Reply
  • commenter
    dc1
    Aug 27 12:28 PM
    Wall Street Breakfast: Must-Know News [view article]
    Great job. Thanks. Reply
  • commenter
    dg arc
    Aug 27 10:28 AM
    Wall Street Breakfast: Must-Know News [view article]
    well put npnb
    whilst we are at it npnb please note that
    in your statement '........................ currency' should actually read china's currency     Reply
  • commenter
    npnb
    Aug 27 08:49 AM
    Wall Street Breakfast: Must-Know News [view article]
    Please note that the "¥" sign means Japanese Yen and not Chinese Yuan or RMB which is Chinas currency. Reply
  • commenter
    The Truth
    Seeker
    Aug 27 08:33 AM
    Wall Street Breakfast: Must-Know News [view article]
    Humm… Fannie, Freddie Mortgage Profit Reaches 10-Year High …. Interesting article on Bloomberg.com today… Is the sky still falling said Chicken Little… I do not think so… Reply
  • commenter
    SPACpro
    Aug 23 03:08 PM
    Seth Klarman Increases Stake in Borders and Invests Heavily in SPACs [view article]
    Big mistake to think that SPACs are gambling, when in fact SPAC common shares are very low risk and essentially like buying treasuries at a discount. Klarman is quite correct to buy. When one buys SPAC common you are backed by the SPAC trust account. Funds buy at a discount to trust that deliver them a worst case yield to liquidation (a SPAC that fails to get a merger approved) that is somewhat above alternative uses for their cash. The trust account is all invested in Treasuries and agencies. The spread to Treasury is quite opportunistic. In addition, as a common-holder you have essenstially a call on a to-be-announced IPO (of the merger target). You don't like it, you sell or redeem at trust. You like it, stay in and reap the upside. SPAC warrants are another matter, since they may expire as worthless, but they have tremendous leverage. Reply
  • commenter
    webbo
    Aug 20 01:48 PM
    Did Borders.com Results Lead to Barnes & Noble Chief's Exit? [view article]
    I would ask what happened with Borders stock on Monday, one of the few stocks to be up on a rough market day.
    Approx 800,000 volume on an average day, soon as the bell rang in the morning there was two big spikes and resulted in 1.4 million volume on Monday.
    Who bought in? or shall I say, who just bought out?     Reply
  • commenter
    DingoJoe
    Aug 20 12:19 PM
    Did Borders.com Results Lead to Barnes & Noble Chief's Exit? [view article]
    I hope analyst do ask lots of questions, but BGP isn't very high profile and the questions asked last conference call weren't very probing, so don't hold your breath.

    It's my understanding that the Borders website is now being used in store by employees to order books for the customer when the book is not in stock in the store (whereas previously it was done from the traditional in-store system). Furthermore, given that the new Borders business model involves fewer titles in-store that means greater reliance on whatever system of special ordering they are using. So, the question are, how much of the internet usage/ordering is store driven? and how much of it is replacing lost sales at the store level due to the decrease of titles carried in store?

    I actually would have expected the conversion rate to be higher if Borders is utilizing the system in store to order for customers, but the rollout of the system to stores may have been staggered, so that may explain the big one month jump and why the conversion rate isn't higher.

    Still don't like BGP or Sears/Kmart for that matter as they are all the poorest retailer in their respective segments. SHLD may have value once liquidated, but I just don't see any rabbitt for Borders to pull out of it's hat.     Reply
  • commenter
    opineone
    Aug 20 12:18 PM
    Did Borders.com Results Lead to Barnes & Noble Chief's Exit? [view article]
    Toulantis left because Borders finally put up a web site---
    about 7 years late!!!!!!!!!! Hardly. You are expressing
    a guess and should label it as such.     Reply
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