Comcast Corp. (CMCSA)

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All Comments on CMCSA

  • commenter
    TedSpick
    Apr 07 05:16 PM
    Comcast: Expect a Consumer Revolt [view article]
    Comcast service varies widely across the country. I just fearfully added their internet voice service and got an excellent installer who spent 3 hours in my house - adjusted everything so it was perfect - and I have had no problems at all. Reply
  • commenter
    User 174525
    Apr 07 04:06 PM
    General Discussion on CMCSA
    I have comcast video and internet. We had problems with the DVR tiling and they came right out and fixed the problem. We are going to add phone and save money over Verizon. Also, I was at a friends and was watching the Verizon video package and the HD channel didn't even have a HD program on. The picture was horrible and he said it happens often? I am not thrilled with the customer support but the product is great. Reply
  • commenter
    ezduzit
    Apr 07 03:51 PM
    Comcast: Expect a Consumer Revolt [view article]
    anti-comcast has more members than pro-comcast. my service is awful with constant stoppages with no one to call. this past week e-mail was down for hours. try and trade stocks when your service is down and the only reply is "re-boot your system". if direct tv had speedy uploads and downloads, comcast would be sucking wind.

    i have service in nj and my comcast internet defaults to delaware. comcast ads ask me if i want to reduce my delaware insurance costs or go to a delaware high school. try and explain that to anybody in order to correct the problem. about 1 1/2 years ago my service was out for about 10 days. a truck hit a pole killing the service. a quality company would have fixed it in hours. not comcast.

    comcast's days are numbered, despite their size.     Reply
  • commenter
    BudH
    Apr 07 12:26 PM
    My Website
    Comcast: Expect a Consumer Revolt [view article]
    Comcast and their people are no worse than any large corp. The locals I've dealt with have been fine. In 5+ years I only had my modem go out once and they replaced it immediately. I think the anti-comcast clones have been called in here today. Reply
  • commenter
    jackooo
    Apr 07 11:53 AM
    My Website
    Comcast: Expect a Consumer Revolt [view article]
    I am located in S. Cal. The service stinks. I have called over and over for lack of service. The DVR goes out and is replaced with the newer model. It quits after a week.
    The phone quits working. The rep fixes the problem. By the time the service rep clears my driveway it is not working.
    He comes back later in the day and he finds out the central office changed the code.
    Reply
  • commenter
    Julio
    Apr 07 11:53 AM
    Comcast: Expect a Consumer Revolt [view article]
    I agree wholeheartedly with idepops. I was a triple play customer in California but had only minor issues technically. However, the customer service was so bad that I went running back to DirecTV for video and dropped IP phone altogether (I reluctantly take Comcast internet now). The CSRs have only gone from arrogantly rude in the old days to indifferently rude now. One definitely gets the feel that one is dealing with "the cable company".

    Comcast has made a few public comments about improving customer service, but it's either just noise or the comments aren't translating into action at the operational level. CS improvement needs to be made a high profile priority within the company with active involvement from top management.     Reply
  • commenter
    Steven
    Hurwitz
    Apr 07 11:15 AM
    Comcast: Expect a Consumer Revolt [view article]
    What are you trying to say? Reply
  • commenter
    Steph
    Apr 07 11:09 AM
    P2P Vendors Struggle as CDNs Lose Interest [view article]
    I disagree. P2P has a legal future, not on your computer but on your networked digital media devices. Take the Apple TV for example. Let's say you rent a movie on the iTunes store from the Apple TV. It needs to download to your box and, despite using AKAM CDN, it takes some time. More importantly, it costs Apple money. Now, imagine a P2P network of Apple TVs that all have the movie you want: faster download and virtually free for Apple. Reply
  • commenter
    BudH
    Apr 07 09:31 AM
    My Website
    Comcast: Expect a Consumer Revolt [view article]
    I've had Comcast for years and recently added the telephone service. $15 more a month to add phone, plus get a bunch more TV channels, and I shut off my Verizon landline that was costing $55/month. Reply
  • commenter
    idepops
    Apr 07 09:25 AM
    Comcast: Expect a Consumer Revolt [view article]
    ComCast's problem, from my prospective, is not ComCast's ability to deliver an excellent technical product, but it is her inability to provide customer service in a courteous and timely manner. I have been a ComCast customer for many years and the only problem I have ever encountered is lackidasical discourteous attitude of their customer service personnel. It is a problem that is easily fixed with good management. But, I have seen no progress whatsoever for quite a few years. Reply
  • commenter
    SeekingAlpha
    Editors
    Apr 06 05:16 AM
    My Website
    General Discussion on CMCSA
    Is this a buy or a sell? Reply
  • commenter
    Jeff Turner
    Apr 05 01:38 PM
    My Website
    P2P Vendors Struggle as CDNs Lose Interest [view article]
    I think the real question as far as peer-to-peer goes is why on earth would anyone use or download a P2P client unless they can get pirated content. Sharing your hard disk, computer and bandwidth with others is only going to happen if you get something in return and therefore P2P will always be primarily for pirated content. All these authorized systems, like Pando, have little chance of success when you consider it in these terms. Reply
  • commenter
    Geddy
    Apr 04 08:10 PM
    Sprint Shareholders Win as Hesse Ignores Whitworth [view article]
    You tell 'em Geddy! Dude's a dumb $%#^! Reply
  • commenter
    Geddy
    Apr 04 02:26 PM
    Sprint Shareholders Win as Hesse Ignores Whitworth [view article]
    Again, need to do more research. ALL 4G technology is required to be open standard and every MAJOR wireless carrier has committed to it already. I don't work for any vendor but do work for a major wireless carrier...& I'm sure you guessed it's not Sprint or Clearwire thank god (though I did work for Clearwire in 2006 until I found out how shoddy that company was). Here's a bit more of a tidbit on the supposed "technology on paper" you mentioned. All you've seen is a lab demonstration of WiMax at work, which UMB & LTE have also been proven to do (work in a lab). I still have not seen a single paying consumer using WiMax in the US yet.

    AT&T made the same announcement yesterday...

    www.wirelessweek.com/V...     Reply
  • commenter
    your dad
    Apr 04 02:19 PM
    Sprint Shareholders Win as Hesse Ignores Whitworth [view article]
    I dont work for either company. I bet you work for Qualcomm though. Either way, its easy to defend a technology that is still an idea on paper. Look, wimax and lte are similar but wimax is an open standard. And thats why I like it. Reply

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