eBay Inc. (EBAY)

All Comments on EBAY

  • commenter
    redbaron
    Oct 07 05:07 PM
    eBay: A glimmer of Hope for Feedback [view article]
    4.'............eBay knows when the buyer clicks the 'pay now' button and when an item ships............'

    Not so in all cases. If the seller uses a different tool for printing the label than PayPal, or hand writes the label, how will eBay know when the item ships? Ebay would have no record of the Priority DC (or UPS label), so would have no way to know when shipped, as far as I can see. Your assumption may apply in some cases, but not all. IMHO

    I admire your efforts, Scott, but until eBay cares enough about sellers to do some of these things on it's own, things will not change, IMHO. They created this mess, and now it's either fix it, or forget it.     Reply
  • commenter
    honeville
    Oct 07 05:04 PM
    My Website
    eBay: A glimmer of Hope for Feedback [view article]
    So what was the glimmer of hope here? Is Ebay going to address the problems with this stupid DSR system? You did get it right though... so long as positive comments from satisfied customers are met with negative results on ebay sellers will respond with apathy and simply speed up their off ebay ventures. I agree with you... I 'm behind the intent of the DSR but this car has square wheels and no steering wheel... it should have NEVER been sent to the market. Reply
  • commenter
    Umm, yeah
    Oct 07 04:56 PM
    Big Tech Prepares for Big Layoffs [view article]
    Seems to be just rumors so far. Any other sources? Google search didn't turn up anything current. Reply
  • commenter
    clwtexas
    Oct 07 04:54 PM
    eBay: A glimmer of Hope for Feedback [view article]
    I have been a platinum powerseller and ebay member (8 year member). I appreciate you slicing off some of the issues but plain & simple: Ebay has destroyed seller's long-standing business models and slapped good sellers in the face too many times... I have 100% feedback (over 30,000 total fdbk) and all 4.9 DSR's & a 4.7 shipping so my customers are happy & well-treated. I hate ebay and what it has done to good people who built the business & work hard. many members feed their families by their work on ebay and ebay keeps changing the rules of the game on a seemingly weekly basis. I have moved much of my business elsewhere and cannot wait for the day that I finally pull the plug 100% on ebay. Bottom Line: I am not waiting for ebay to dump its CEO and change it's ways, I am long-gone and will never return to such an abusive site again. Reply
  • commenter
    Bob C
    Oct 07 04:51 PM
    eBay: A glimmer of Hope for Feedback [view article]
    So....eBay may throw the barking dogs a bone, a tiny bone.
    Too late for that, the dogs have left the building.
    Dog Gone!!     Reply
  • commenter
    User 269960
    Oct 07 04:47 PM
    eBay: A glimmer of Hope for Feedback [view article]
    Why is it all about evil retaliatory sellers???? What about evil buyers?? The suggestion for mutual feedback removal to be returned is no solution. The buyer can still choose whether the seller keeps the negative or not. Ebay will never prosper until sellers get equal protection and rules s as buyers. Reply
  • commenter
    Tonya
    Oct 07 04:41 PM
    eBay: A glimmer of Hope for Feedback [view article]
    Us sellers have been screaming about this for months. Ebay will not listen to us. I would love to believe that some eBay executive will come across this article and decide that changes are in order, but it just is not going to happen. The current CEO will not listen to anyone but himself, and as we've seen so far, this is not going to change. Get rid of him, and then maybe eBay has a chance. Reply
  • commenter
    Debbie
    Oct 07 04:24 PM
    eBay: A glimmer of Hope for Feedback [view article]
    Finally, someone has highlighted all the problems...now if ebay would just read your article and take some action. The way the site is now, it seems like so many buyers and sellers have left and what fun existed with auction shopping has turned into an online mall with all the buy it nows! Thank you for speaking up! Reply
  • commenter
    nadine
    Oct 07 03:25 PM
    My Website
    Big eBay Developments: Layoffs, Gobbles Up BillMeLater [view article]
    Good comments, User275566. Ebay won't just have BML revenues to add to their Paypal operating segment. Don't forget the ever-useful "one time acquisition charges" which is used as a kind of cow catcher for all corporate expenses during a big M&A. Tarts up the bottom line wonderfully, when half your operating expenses can be explained away as one-time occurrences.

    Yup, finding nice stories to tell The Street is eBay management's true expertise, no doubt about it. But in the current environment, even that won't save the stock. Will it save John Donahoe's job come January? Time will tell.     Reply
  • commenter
    nadine
    Oct 07 03:17 PM
    My Website
    Why eBay Needs Shipping Cap [view article]
    <i>The bottom line is eBay has to start realizing these changes impact their customers in serious and profound ways and are not to be taken lightly. Of course a (maybe) unintended consequence of these kinds of random activities is that they really destabilize auction sellers who find themselves having to switch to fixed-price for some continuity or leave eBay for other pastures.

    Can you imagine any other business doing this? What if your employer told you pay day would be October 25th and then moved it to October 31st? What if you hustled to do your taxes, and the IRS moved it June this year unannounced? Those seem ludicrous, but this is how it now feels to sell on eBay.</i>

    Scott, let your ears hear what your mouth is saying. Are you still happy to be long eBay? The reason for all the unintended consequences is staringly obvious: the MBA gearheads running eBay have no idea how sellers do business on the site. All they know is the numbers in their computer models. How their bright ideas actually affect real sellers and buyers always catches them by surprise.     Reply
  • commenter
    marcopasha
    Oct 07 02:03 PM
    Why eBay Needs Shipping Cap [view article]
    The problem that eBay is responding to is that most buyers do not pay close attention to shipping, even when made very clear. However, this phenomenon is not just limited to shipping. Honestly, as a seller, I have consistently auctioned off used items that were bid to a much higher price than they could have been purchased brand new. Though I, as the seller was delighted, it probably did not take long for the buyer to realize that they had paid way too much. Those buyers probably have a pretty bad taste in their mouths, which is why they have abandoned eBay. This move by eBay is an attempt to level the playing field and protect buyers from their own ignorance. Perhaps, based on the retail price of an item, they should have a bidding cap too. Reply
  • commenter
    Karina1
    Oct 07 01:23 PM
    Why eBay Needs Shipping Cap [view article]
    Ebay has established a list of shipping charges for the media items which is totally unrealistic. I'm referring to the published list on ebay under the new rules and policies.

    For instance shipping for books. Many sellers ship books in lots. If the seller uses the maximum shipping allowance for 50 books which is $8.00, the seller will pay additional shipping because the $8.00 do not cover the shipping charge.

    The seller will pay more out of its own pocket. Ebay also said to up the price of the books to cover the extra shipping which is benefitting ebay because of the FVF.

    So much could be said about this issue. I predict many sellers will move on and leave ebay, which seems like that is what ebay wants. Ebay has changed so much away from its original business. I as a buyer don't like to shop on ebay anymore because of all the changes, searches where you can't find anything, and the fraud issues.

    These are just my 2 cents.     Reply
  • commenter
    sign9
    Oct 07 01:14 PM
    Why eBay Needs Shipping Cap [view article]
    The shipping caps are absurd. I ship items in the 16mm film category - most weigh between 7-15lbs. I ship UPS and it costs me between $8-$20 per item to ship. If I really have to limit my shipping charge to $6, I'm going to lose $2-$14 per item....

    For the moment, I've switched to using all calculated shipping, but who knows how long ebay is going to allow that...

    In a free-market economy the whole idea of ebay telling sellers what they can and can't charge for shipping is ridiculous.

    If they're so worried about buyers getting "confused" or sellers getting disadvantaged, there's a much simpler solution -- just show the price including the shipping charge in BIG TYPE for each item. Then the buyers will be able to compare apples to apples, and there will be no need for caps...

    The reason they wont do this is that the real reason for shipping caps is to make people like me raise my prices so that they can get a percentage of the shipping cost in fees.
    Reply
  • commenter
    MJJM
    Oct 07 01:07 PM
    Big eBay Developments: Layoffs, Gobbles Up BillMeLater [view article]
    Great analysis Scott. In general the comments could stand to be less emotional and more analytical.

    The reason EBAY guided BML to the lower growth rate is because they want to beat those numbers, especially since I am sure BML will be consolidated into Paypal's operating segment. Also I think BML has to do at least 40 mil in the Dec qtr.

    EBAY should also give clarification to the 550 mil in receivables which does sound quite large for the size of the company (BML).

    Finally EBAY's core revenues will unfortunately continue to stagnte and possibly fall due to the change in FX as well as deteriorating business conditions globally.     Reply
  • commenter
    J.Donahoe
    Oct 07 01:06 PM
    Granting Credit: Is eBay's Bill Me Later Part of the Solution or Part of the Problem? [view article]
    We will be the best merchant company in the business. As the economy changes, so does our business structure. Reply
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