eBay Inc. (EBAY)

All Comments on EBAY

  • commenter
    Eunice
    Oct 07 06:19 PM
    eBay: A glimmer of Hope for Feedback [view article]
    None of these so called fixes begin to address the most serious flaw in the feedback system, namely the inability of the seller to give true feedback for the buyer.
    Perhaps buyer DSRs are in order. Take for example the buyer who pleaded for immediate shipment and then canceled her Paypal eCheck as soon as she was assured the item she so deparately needed was in the mail. I got what I deserved for trusting a buyer with 100% positive feedback - but then again isn't that what they all have. Then there is the buyer who won an auction June 7th. He still emails every couple of weeks to tell me I need to have more patience as he will pay when the it is more convenient for him. He never noticed that I relisted the item and it sold for $28.00 - but that doesn't really matter as the second buyer never paid either.
    I could drone on and on and on with similar instances but the point is that I cannot warn any other sellers about these buyers. This just alows this type of activity to grow and flourish. I can't even alert other sellers to the NPB who threated to kill me and my family because I filed for a refund of my FVF.
    This is why I left eBay despite over 10,000 100% positive feedbacks and 4.9 DSR across the board. Also, despite by Elevated Status the searches I looked at always seemd to show my listings below others with poorer scores.     Reply
  • commenter
    Disgruntled
    Ebayer
    Oct 07 06:18 PM
    eBay: A glimmer of Hope for Feedback [view article]
    I must echo the other comments of the folks above. EBay had been a great place to make a living. It is now being geared towards a more Amazon model. The new rules placed on sellers of no more paper payments, i.e. checks/money orders, will severely limit their sales opportunities with the older baby boomers who do not trust, nor do they use online payment options. In my collectible business, this represents half of my customer base. This issue, coupled with the fact that sellers no longer have a level playing field with buyer ratings on feedback, makes the site untenable for most sellers.

    The incentives offered by eBay’s new fee structure favor only the corporation, not the sellers, who make it possible for eBay to keep the lights on. I for one am trying my best to close out my current inventory on eBay and other sites, with a complete migration to other venues by the end of the year. It is simply not worth the effort to try and eek out a living when you must constantly be jumping through hoops. EBay was a great venue when they were providing a platform for independent business people to provide their services. When they started dictating how individual businesses were going to conduct business, by taking away half of our payment options, they stepped over the line in my opinion. I am done with them. I used to own stock in the company. I sold it a while back when I saw the changes that they were making and realized that they were running the company into the ground. Think George W. Bush's rational for the "big picture" of things and you will get a glimpse of what appears to be eBay's current mindset. Sad really!

    It was a great company at one time. Those days are now gone!
    Reply
  • commenter
    Daveym
    Oct 07 06:17 PM
    eBay: A glimmer of Hope for Feedback [view article]
    Scott, honestly, how long did it take you to figure this out? Sellers have been saying these things for months, to deaf ears at ebay, where they insist they really know how the site and retail operate, while they have about a single brain cell's worth of sales and site experience between the whole team. The whole DSR thing and the duplicity in wording itself takes about a third grade education to understand and criticize. Too bad the site has lost the vitality of thousands of fed up GOOD sellers already to prove Mr. Donahoe's arrogance and lack of understanding to the world. The screwy DSR system is only one piece of the emperor's new clothes. P.S. He's naked. Reply
  • commenter
    BuyersMarket
    Oct 07 06:09 PM
    eBay: A glimmer of Hope for Feedback [view article]
    Nice to see so many people agreeing on this issue. Sellers had recourse at one time to keep the UPI buyer or unrealistic ship idea buyer at bay. Now, without this "flu shot" to protect himself/herself, the seller is alone, exposed, and completely vulnerable to the raging epidemic of buyers demanding next day service that can libel you at will and shatter your reputation-subsequentl... dropping item value and trust leve;. What a crock! Thrilled to death to see their stock plummet, just like my DSR! Reply
  • commenter
    Kyle MB
    Oct 07 05:46 PM
    My Website
    Why eBay Needs Shipping Cap [view article]
    Never a shortage of eBay drama. The fact is that eBay has consistently increased fees and changed policies to benefit the buyer and itself.

    I am a former power seller and graduated from eBay to an independent online store. Revenues and more importantly PROFITs have grown more than 3 times.

    eBay is a great place to learn the ropes of e-commerce but for most people, it is not a place to grow an online business.

    See this trend for yourself here:tinyurl.com/52r2o9     Reply
  • commenter
    SgtSally
    Oct 07 05:21 PM
    My Website
    Why eBay Needs Shipping Cap [view article]
    There are 3 reasons I no longer use E-Bay.
    1. Shipping costs are frequently outrageous. Even if you don't get gouged by the seller, the costs of shipping are very high.
    2. Of the things I buy online, I can usually find it cheaper from a known, trusted firm.
    3. E-Bay functions as a high tech fence for stolen property. Buying anything there that would be on a burglar's list of stuff to grab after he kicks in your neighbor's back door is 50-50 chance its stolen.     Reply
  • commenter
    redbaron
    Oct 07 05:07 PM
    eBay: A glimmer of Hope for Feedback [view article]
    4.'............eBay knows when the buyer clicks the 'pay now' button and when an item ships............'

    Not so in all cases. If the seller uses a different tool for printing the label than PayPal, or hand writes the label, how will eBay know when the item ships? Ebay would have no record of the Priority DC (or UPS label), so would have no way to know when shipped, as far as I can see. Your assumption may apply in some cases, but not all. IMHO

    I admire your efforts, Scott, but until eBay cares enough about sellers to do some of these things on it's own, things will not change, IMHO. They created this mess, and now it's either fix it, or forget it.     Reply
  • commenter
    honeville
    Oct 07 05:04 PM
    My Website
    eBay: A glimmer of Hope for Feedback [view article]
    So what was the glimmer of hope here? Is Ebay going to address the problems with this stupid DSR system? You did get it right though... so long as positive comments from satisfied customers are met with negative results on ebay sellers will respond with apathy and simply speed up their off ebay ventures. I agree with you... I 'm behind the intent of the DSR but this car has square wheels and no steering wheel... it should have NEVER been sent to the market. Reply
  • commenter
    Umm, yeah
    Oct 07 04:56 PM
    Big Tech Prepares for Big Layoffs [view article]
    Seems to be just rumors so far. Any other sources? Google search didn't turn up anything current. Reply
  • commenter
    clwtexas
    Oct 07 04:54 PM
    eBay: A glimmer of Hope for Feedback [view article]
    I have been a platinum powerseller and ebay member (8 year member). I appreciate you slicing off some of the issues but plain & simple: Ebay has destroyed seller's long-standing business models and slapped good sellers in the face too many times... I have 100% feedback (over 30,000 total fdbk) and all 4.9 DSR's & a 4.7 shipping so my customers are happy & well-treated. I hate ebay and what it has done to good people who built the business & work hard. many members feed their families by their work on ebay and ebay keeps changing the rules of the game on a seemingly weekly basis. I have moved much of my business elsewhere and cannot wait for the day that I finally pull the plug 100% on ebay. Bottom Line: I am not waiting for ebay to dump its CEO and change it's ways, I am long-gone and will never return to such an abusive site again. Reply
  • commenter
    Bob C
    Oct 07 04:51 PM
    eBay: A glimmer of Hope for Feedback [view article]
    So....eBay may throw the barking dogs a bone, a tiny bone.
    Too late for that, the dogs have left the building.
    Dog Gone!!     Reply
  • commenter
    User 269960
    Oct 07 04:47 PM
    eBay: A glimmer of Hope for Feedback [view article]
    Why is it all about evil retaliatory sellers???? What about evil buyers?? The suggestion for mutual feedback removal to be returned is no solution. The buyer can still choose whether the seller keeps the negative or not. Ebay will never prosper until sellers get equal protection and rules s as buyers. Reply
  • commenter
    Tonya
    Oct 07 04:41 PM
    eBay: A glimmer of Hope for Feedback [view article]
    Us sellers have been screaming about this for months. Ebay will not listen to us. I would love to believe that some eBay executive will come across this article and decide that changes are in order, but it just is not going to happen. The current CEO will not listen to anyone but himself, and as we've seen so far, this is not going to change. Get rid of him, and then maybe eBay has a chance. Reply
  • commenter
    Debbie
    Oct 07 04:24 PM
    eBay: A glimmer of Hope for Feedback [view article]
    Finally, someone has highlighted all the problems...now if ebay would just read your article and take some action. The way the site is now, it seems like so many buyers and sellers have left and what fun existed with auction shopping has turned into an online mall with all the buy it nows! Thank you for speaking up! Reply
  • commenter
    nadine
    Oct 07 03:25 PM
    My Website
    Big eBay Developments: Layoffs, Gobbles Up BillMeLater [view article]
    Good comments, User275566. Ebay won't just have BML revenues to add to their Paypal operating segment. Don't forget the ever-useful "one time acquisition charges" which is used as a kind of cow catcher for all corporate expenses during a big M&A. Tarts up the bottom line wonderfully, when half your operating expenses can be explained away as one-time occurrences.

    Yup, finding nice stories to tell The Street is eBay management's true expertise, no doubt about it. But in the current environment, even that won't save the stock. Will it save John Donahoe's job come January? Time will tell.     Reply
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