eBay Inc. (EBAY)
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EBAY Forum Topics
- All Comments on EBAY
- General Discussion on EBAY
- eBay: Bottom Is a Few Months Away [view article]
- How Would an eBay Layoff Impact Sellers? [view article]
- eBay: A glimmer of Hope for Feedback [view article]
- Why eBay Needs Shipping Cap [view article]
- eBay: Triple Whammy Weighs on Stock Price [view article]
- Big Tech Prepares for Big Layoffs [view article]
- Big eBay Developments: Layoffs, Gobbles Up BillMeLater [view article]
- Granting Credit: Is eBay's Bill Me Later Part of the Solution or Part of the Problem? [view article]
- eBay Caps Shipping Rates: What Is the CEO Thinking? [view article]
- EBay Wants No Less Than $75M for StumbleUpon [view article]
- EBay's Aim at Amazon: Off Target [view article]
Recent EBAY Articles
- eBay: Bottom Is a Few Months Away
- eBay: A glimmer of Hope for Feedback
- Why eBay Needs Shipping Cap
- Granting Credit: Is eBay's Bill Me Later Part of the Solution or Part of the Problem?
- Big eBay Developments: Layoffs, Gobbles Up BillMeLater
- Big Tech Prepares for Big Layoffs
- EBay Wants No Less Than $75M for StumbleUpon
- Online Holiday Sales Slowdown Forecast
- Hide in the Fetal Position - Fast Money Recap (10/2/08)
- Consumer Discretionary Firms Under Increasing Pressure
- Full List of Articles »
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Brute!
eBay Down Further as Morgan Stanley Downgrades [view article]
ebay stock dropping like a rock. Perception I think is the company is becoming tainted.Pity. Reply
eBay Looks Cheap Even with All The Negatives [view article]
For all those who want to see the truth for themselves, go sign up at Terapeak.com, which tracks all of ebay sales results by category, seller, item, etc. I spent hours going through all of the data, seems to me that while eBay has annoyed (or chased off) a bunch of sellers, but there are many other sellers who are still making sales on ebay. In most categories, transaction volume (in $) has been flat or growing in 2008. eBay motors looks quite weak right now, but US car sales are at their worst in many years, so that's not a surprise. ReplyHide in the Fetal Position - Fast Money Recap (10/2/08) [view article]
Macke is right cash is it !!!!!!!!!!! ReplyHide in the Fetal Position - Fast Money Recap (10/2/08) [view article]
macke is right cash is it !!!!!!!!! ReplyOnline Holiday Sales Slowdown Forecast [view article]
No kidding? What "genius" do we owe the pleasure of thanking for this golden tidbit of information? Oh! Lehman Brothers... I hear there are several $$$billions of their money trapped in London. Perhaps they should shop at Harrods instead. ReplyeBay Down Further as Morgan Stanley Downgrades [view article]
Then: In its heyday Ebay used to tout three things: 1) That a winning bid is a CONTRACT between buyer and seller that BOTH had to honor. 2) Whenever there was an issue or a challenge, Ebay would say “we are only a venue” and have no control over the transaction between buyer and seller. 3) That the Ebay site was a “level playing field” between buyers and sellers and between Mom/Pop small sellers and behemoth corporate sellers. All played by the same rules.Now: A winning bid is a contract that ONLY THE SELLER has to honor. The buyers can demand [and get] any number of concessions from the seller by threatening to leave bad DSR’s…all they have to do is call the seller so there is no MY MESSAGES or email record. Ebay will do nothing. We sellers cannot tell the truth [through feedback] about bidders who don't pay, pay MUCH later than auction terms state, who bounce checks, or who cheat the seller through bogus claims and return empty packages for full refunds that Paypal will award them in a heartbeat. In addition, these same bidders can knock a good seller off Ebay for 30 days by annihilating them in DSRs which they can leave even though they do not pay. We get rated on "communication&qu... even though there is no requirement for the bidder to have a correct email address. There may be a different email address attached to the Ebay account but the current email address is attached to the Paypal account. So even if you contact them through MY MESSAGES they won't receive it unless they log onto Ebay...but can bash a seller in DSRs because the seller didn't communicate!
Bidders can "award" a failing grade [anything under a "4" out of "5" is failing according to Ebay] for rules that aren't even part of Ebay's policies like "failing to leave feedback first". Ebay doesn't make a differentiation to bidders that "Shipping time" is NOT "delivery time" as sellers who ship the same day have no control over when that package is actually DELIVERED. So bidders fail sellers when the USPS or UPS or Customs delays a shipment even though that seller shipped the SAME DAY payment was received.
The “we are only a venue” thing…HA! Ebay now controls HOW something is listed, HOW it can be paid for, WHERE the items show up in search, HOW MANY items can be listed [regardless of how many are paid for to be listed} etc. Think of it this way…WHAT LANDLORD of a bricks and mortar retailer tells a retailer what credit cards to accept, what items to sell, and that customers have been complaining so a retailer HAS to allow all students coming in to shop to carry backpacks without being searched. And tells the retailer how much they can charge for shipping and handling. How long before that bricks and mortar retailer moves to a more resonable site…or goes out of business.
In essence, this is what Ebay is doing as a landlord to sellers with these changes.
It is no longer a level playing field: a) Buyers can leave negative and neutral feedback for sellers but sellers cannot inform other sellers by feedback when a buyer cheats them or doesn’t honor their committment to the “ebay contract” when making the purchase. Buyers can leave subjective and anonymous DSRs about sellers with impunity sometimes causing sellers to NOT BE ABLE TO LIST FOR 30 DAYS and the buyers can just MAKE UP A REASON to do so. [Ebay gives buyers no parameters [or ultra weak ones] for what the DSR levels mean and how to rate sellers. Getting slammed unfairly by buyers can also make listings unfindable by other buyers through BEST MATCH EVEN THOUGH sellers PAY THE SAME FEES to list their items. b) Small sellers now have different rules and fees from corporate sellers…so the corporate sellers can undercut the Mom and Pops because their fee structure is “enhanced”.
So the Mom & Pops sellers can no longer compete and are getting slammed by unscrupulous buyers in DSRs so they are leaving…taking with them the unique cutesy items that made Ebay a fun place to shop for buyers. Without the unique cutesy items, the good buyers are leaving too.
Sellers will leave and won’t buy either. As they go and the Ebay broken and draconian search engine keeps the buyers left from finding their unique treasures…I hope the new management can sleep at night with their handiwork.
And yet Ebay, who cannot field a decent customer service department that CARES that could rid the site of bad sellers AND buyers, spends tons of money changing ITEM pages and MY EBAY 4-5 times a year WHEN IT DOES NOT NEED TO BE CHANGED. BTW when is the last time Amazon changed its pages? Putting lipstick on a pig with these superficial changes doesn’t change the fact that it’s a pig.
You think LAST YEAR’S Ebay Live, which used to be a cult-like positive cheerleading event, was a disaster…wait until THIS YEAR! Ebay may have to PAY sellers to show up to a venue that people were once treating like a Yankees/Red Sox World Series event.
And with all of the above “enhancements” sellers are asked to pay fee increases up to 43% and are now required to use Paypal only…thus eliminating the 20% of buyers who ONLY pay by money order or check. Oh! and as punishment for Ebay’s not accepting Google Checkout, EBAY’S searches have been lowered in GOOGLE’S BEST MATCH further hurting sellers AND buyers! Hah!
Ebay will implode.
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eBay Down Further as Morgan Stanley Downgrades [view article]
I am an eBay Power Seller. I have in excess of ten thousand 100% positive feedbacks. I have 4.9 DSRs across the board. I have NO use whatsoever for eBay.The last straw was not the escalating fees. The last straw was not the skyrocketing number of non paying bidders. The last straw was not the advent and growth of the fraudulent buyer (supported entirely by eBay). The last straw was not the death threat against me and my family by a non paying bidder over a $25.00 sale. The last straw was when I forwarded these threatening emails to eBay and got in return a canned response suggesting I provide better customer service to avoid future disputes.
Why would any sane, rational member of civilized society ever want to do business with a corporation like eBay?
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3 Theories on Why Fewer eBay Listings Are Showing Up on Google [view article]
It's time to show ebay how you really feel, you should post them on this site, this is for anyone who has been screwed, ripped off or felt that they had been done wrong. The name of the site is uradeadbeat.com, it gives you a voice to the people who will not listen. Not only does the person who you are complaining about receive an email letting them know that they have been put on the deadbeat list (as long as you provide email address) but, they will also receive a post card (as long as you provide a mailing address) notifying them too.Reply
General Discussion on EBAY
It's time to let ebay know how you really feel, you should post them on this site, this is for anyone who has been screwed, ripped off or felt that they had been done wrong. The name of the site is uradeadbeat.com, it gives you a voice to the people who will not listen. Not only does the person who you are complaining about receive an email letting them know that they have been put on the deadbeat list (as long as you provide email address) but, they will also receive a post card (as long as you provide a mailing address) notifying them too.Reply
eBay Looks Cheap Even with All The Negatives [view article]
It's time to let ebay know how you really feel, you should post them on this site, this is for anyone who has been screwed, ripped off or felt that they had been done wrong. The name of the site is uradeadbeat.com, it gives you a voice to the people who will not listen. Not only does the person who you are complaining about receive an email letting them know that they have been put on the deadbeat list (as long as you provide email address) but, they will also receive a post card (as long as you provide a mailing address) notifying them too.Reply
Brute!
eBay Down Further as Morgan Stanley Downgrades [view article]
What impeccable timing, eh? Big Box items are always the first to go in a family's budget when recession hits, and NOW I believe we can all agree on that!How could J.D. have known that while he was stripping the ebay site of the essences (presence) that would have SAVED it during a recession and possible Depression, instead it is left with the very merchandise that is first choice to budget out when the discretionary income becomes lean.
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Lepoff, M.D.
Hide in the Fetal Position - Fast Money Recap (10/2/08) [view article]
These flakes are almost as bad as Cramer. Replytibles
Consumer Discretionary Firms Under Increasing Pressure [view article]
Ebay has been masking their core business failure with paypal.All their antiques and collectibles sellers are leaving, or have already left, and are doing quite well elsewhere, where these types of products are recession proof. Not so for retail consumer products. Ebay now has a complete catalog of CD's and appliances just like Walmart. Maybe Walmart can buy them out, then JD can return to his home base. Replytibles
eBay Down Further as Morgan Stanley Downgrades [view article]
The collectibles and antiques marketplace are what gave ebay it's distinction and attraction for the unusual and hard to find items. The minute it became retail it started to lose it's mystique. The millions of antique dealers are now spreading to sites that appreciate their business and treat them accordingly, for the same amount of fees that ebay now demands from it's sellers.Only now they can have customer service, something ebay has NONE of. The network of Worthpoint and it's merger with GoAntiques will be the final nail in ebay's coffin once it gets the technology going for the auctions that ebay no longer wants. As it is now, all of the affiliated sales venues with worthpoint are doing very well, including TIA's which is growing in leaps and bounds, as are the sales and listings on GoAntiques. Ebay will be devoid of anything special or hard to find on it's site. Instead it will have tons of walmart stuff with higher prices, and the new BIG retail sellers will be taking their business to their outside sales venues after the ebay technological problems start to surface for them too! Replytibles
Innovate or Die: eBay at a Crossroads [view article]
Ebay's stock price should speak for itself, now. Ebay was ALREADY a disruptive innovation in an of itself. What it needed was NOT disruptive innovation again, but SUSTAINING innovation. In addressing the customers, they needed to address the REAL customers, the sellers! Without the auction sellers, they will have no magnet to draw buyers in. Ebay does not deliver a good product to it's sellers, the folks they sell space to.They should have built UP the auction business by separating it from the "buy it now" model. and they needed to eliminate the sniping software on the site for bidding, because that was the source that created the unhappy bidders who were unable to compete and "win" auctions. The long time sellers who made the site what it is today should have been grandfathered in without having the ratings. Obviously, if they were with ebay for so long, they are worth keeping. The fact that ebay alineated it's best and most prolific antique sellers was the biggest mistake they could have ever made.They will live to regret it.
The NEW disruptive innovator is worthpoint, and their acquisitions will take every last bit of ebay's auction business away, never to return, because the business will not be based on just profits, but the socialization of collecting and finding unusual and rare goods. That USED to be ebay's initial attraction and what made it such a huge success. Anyone can shop online at a discount retail site. They are everywhere, ad nauseaum. Ebay can now sit back and watch the antiques and collectibles business sellers AND buyers, run out the door. Reply