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ServiceNow (NOW)

  • Sep. 19, 2014, 11:23 AM
    • SAP (SAP -3.9%) investors have a case of sticker shock after the company agreed to pay $8.3B (to be financed through a credit facility) to buy cloud travel/expense management software leader Concur Technologies. The acquisition price is equal to 9.6x Concur's estimated FY15 (ends Sep. '15) sales.
    • On the other hand, enterprise cloud software names are rallying on hopes of fresh deal activity. CRM +1.5%. N +2.7%. NOW +2.6%. PAYC +5%. ULTI +2.2%. JIVE +1.8%. DWRE +1.8%. MKTO +1.7%.
    • SAP CEO Bill McDermott proclaims combining Concur's products with Ariba's cloud procurement/B2B marketplace offerings and Fieldglass' cloud labor-management software will help his company redefine "how businesses conduct commerce across goods and services, contingent workforces, travel and entertainment."
    • McDermott also praises Concur's corporate travel ecosystem, which includes Hertz, Delta, Expedia, Sabre, and many others, and sees an opportunity to create real-time travel collaboration tools running on SAP's Hana in-memory database. SAP notes only 30% of Concur customers are currently SAP clients, yielding plenty of cross-selling opportunities.
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  • Jul. 9, 2014, 1:00 PM
    • ServiceNow (NOW +1%) is buying Neebula, an Israeli developer of cloud-based software (called ServiceWatch) that automatically discovers, maps, and monitors the performance of the services delivered by enterprise apps. The all-cash deal is expected to close this month.
    • ServiceNow plans to add ServiceWatch to its cloud IT service desk software lineup, and says it will "become a centerpiece" of the company's IT operations management strategy.
    • "What [Neebula has] created is one of the Holy Grails of enterprise IT," claims ServiceNow CEO Frank Slootman. "It discovers all the services that are running. It sees the email system and the database and the SAP applications."
    • Last year, ServiceNow bought Mirror42, a provider of business intelligence software for analyzing the performance IT departments/infrastructures. Q2 results arrive on July 30.
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  • Jul. 9, 2013, 4:27 PM
    ServiceNow (NOW) has acquired startup Mirror42 and wasted no time in renaming its IT business intelligence software ServiceNow Performance Analytics. Mirror42's software, which already supported ServiceNow's cloud-based IT service desk software, provides dashboards, scorecards, and other tools for analyzing the performance of an IT department/infrastructure. Deal terms are undisclosed.
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  • Jan. 15, 2013, 4:12 PM
    Symantec (SYMC +4.7%) closes with a healthy gain after the WSJ reports the company's Altiris device management/configuration software unit is on the block and drawing P-E interest. Symantec bought Altiris, which competes with ServiceNow (NOW +4.4%) and whose tools manage everything from servers to smartphones, for $800M in '07. The WSJ adds a sale of Symantec's Veritas storage software business, the subject of occasional speculation, is unlikely. (Morgan Stanley upgrade)
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  • Sep. 10, 2012, 5:59 PM
    Citrix (CTXS) has acquired Beetil, a developer of cloud-based service desk software for technical support workers. Beetil's products complement those found in Citrix's GoToAssist product support solutions, and make the company more of a direct competitor to ServiceNow (NOW), one of the early leaders in the cloud service desk space. BMC Software (BMC) also competes in this area.
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Company Description
ServiceNow Inc is a provider of cloud-based solutions that define, structure, manage and automate services across the enterprise. Its services include a suite of applications built on proprietary platform.