Sprint Nextel Corp. (S)

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  • commenter
    notexactly
    Dec 22 01:44 PM
    Sprint's New CEO Hesse: So Far So Good [view article]
    Start hacking down the GIANT OVERLAND PARK SPRINT HANGER-ONS THAT JUST WONT GO AWAY, and dont really have a job but keep collecting paychecks putting this company into more and more debt because SPRINT for whatever reasone things that KANSAS of all places is the center of the universe and people really give a SHIT what goes on there!!! ridiculous. Youll be owned by Verizon soon enough. If NEXTEL was SMART they would build a TIME machine and go backwards and ASSASINATE the BONE heads who ran the MERGER... Reply
  • commenter
    notexactly
    Dec 22 01:41 PM
    Sprint's New CEO Hesse: So Far So Good [view article]
    No it isnt. They need someone who is not from a CLEC or other phone monopoly giant running things. Someone who doesnt operate a company like the government operates the country. Way too many people doing nothing, and firing the people who are actually doing the work. Way to go. Lets hire some more Multi million dollar leadership who can leave in 3 years with an 80 MILLION dollar bonus. Reply
  • commenter
    your dad
    Dec 20 03:32 PM
    Sprint's New CEO Hesse: So Far So Good [view article]
    Hesse is exactly what Sprint needed! Here we have a good conservative man with much experience who understands you need to be the best before you can be first. I know some people wanted a "rock star BIG NAME CEO" but I disagree. What the company needed was someone who understands what the issues are and can correct them. If any of you read the telecom rags you would have seen his interview about 3 months ago. He knows exactly what the issues are and he will be better at running Sprint than he was at EQ. Good times are ahead. Reply
  • commenter
    Beth
    Dec 20 02:22 PM
    My Website
    Sprint's New CEO Hesse: So Far So Good [view article]
    Don't hold your breathe...it's just another Sprint guy at the helm. Reply
  • commenter
    still in
    the middle
    Dec 14 11:40 PM
    Sprint: Yet Another Bad Decision [view article]
    tired, you got it all wrong about Tim walking away. He went to the board and Forsee and said it was not working out and that they needed new direction. Forsee disagreed. Tim tried to have Forsee removed and have himself re-inserted as CEO. The board was forced to make a choice between Tim and Gary. They picked Gary, and forced Tim out. Then they made Gary chairman of the board. Several ex-Nextel board members resigned as a result.

    Even if you don't think Tim made the right decisions about the network that is not what kept Sprint Nextel from being successful. The iDen network has been at best ever performance levels for several quarters yet the high ARPU business customers are still fleeing at alarming rates. There are much more fundamental issues. One positive thing about Tim was that the stock went from $2/share to $30+/share with Tim at the helm. Shareholders sure did benefit from that..... As much as 1500% growth is great to dream about, I sure would like to see Sprint Nextel stock even return to its price at the time of the merger.     Reply
  • commenter
    Playfair
    Dec 13 07:34 PM
    Sprint: Yet Another Bad Decision [view article]
    Can anyone make a stab at the specific differences between the two companies? The list is long... For instance what first comes to mind is the length of time things take. It isn't an exaggeration to say what we did in a day or two take months at Sprint, if achieved at all. Another is that one Nextel person would do what Sprint's 4 to 10 people would achieve. At Sprint, there are meetings about what meetings should be about. Casts of thousands at meetings with unempowered and uninformed Sprint employees contrasted to Nextel's four- to six-man meetings with an achieved objective at the end. Or no meeting at all at Nextel - somebody would just do it and then report its achievement.
    The Sprint environment is similar to my experiences with government and the RBOCs/LECs. The disparity with Nextel is huge.     Reply
  • commenter
    xnext
    Dec 13 06:03 PM
    Sprint: Yet Another Bad Decision [view article]
    I worked for Sprint-Nextel, but not at OP. I travelled there for meetings, and was wholly unimpressed. The contempt for Nextel employees, and especially our processes and procedures, was palpable. At least in my group, they had no interest in how we did business. Reply
  • commenter
    Playfair
    Dec 13 02:24 PM
    Sprint: Yet Another Bad Decision [view article]
    Tired, Nextel's was the only network that worked when Katrina hit. Whatever you think of the design, whether you understand it or not, it worked. The ILECs failed but Nextel's COWs moved in and there was communication.

    I agree, 'tough but fair' is the leadership needed. You are not alone in wanting someone untied to either side. The Nextelians really did love the Tim experience. You didn't know him, and this allows you a different perspective.

    The approach of a wireless carrier and Sprint is terribly different. If you had worked in both environments, you'd see. I've worked for a few ILECs/RBOCs and the environments drastically and deeply differ. This is the basis for the shock that most Nextelians underwent at the merger.

    Yes, non-union is a huge advantage.     Reply
  • commenter
    Playfair
    Dec 13 02:23 PM
    Sprint: Yet Another Bad Decision [view article]
    xnext, thank you. Your description is apt - you definitely sound like you worked there!

    Todd, The Disciple, An Invested Observer, NY are right.

    Still in the Middle makes valid points.

    Its hard to live through life at Nextel then have everything change in the Sprint environment without identifying all the differences. Nextelians are used to making observations, running the analysis, and making the changes. So here we are noting the problems we see. Will it make a difference?

    Reiterating a point already made, this isn't about Sprint vs. Nextel. The two entities combined because each had something to offer. Now its one company that needs extrordinary leadership.     Reply
  • commenter
    your dad
    Dec 13 01:49 PM
    Sprint: Yet Another Bad Decision [view article]
    They had no network, ILEC's carrying their traffic. I dont have a name in mind but it needs to be someone new with new ideas and no history with either company. "Tough but fair" is what I hope to see.

    Sprint does not act like an RBOC I cant seem to understand why some people feel that way. It is the largest non-unionized carrier though and there is something to be said for that.     Reply
  • commenter
    Playfair
    Dec 13 12:48 PM
    Sprint: Yet Another Bad Decision [view article]
    Then Tim really is a genius to have attracted and held so many customers if it’s true that Nextel "didnt even have a network ". After Sprint got hold of Nextel's users [apparently using a non-existent network??] and contemptuously lost them, the customer loss was so high, didn't Sprint's churn become the highest in the industry?

    Aside from that, who would fit the characteristics needed to lead Sprint out of its RBOC inertia?     Reply
  • commenter
    your dad
    Dec 13 11:29 AM
    Sprint: Yet Another Bad Decision [view article]
    "The company needs a charismatic leader of integrity who is willing to make changes, knows how to make light-speed changes and fire those who resist that change. The leadership must care about the employee and reward and encourage. Drop the fear, hubris, sense of entitlement, and self-interest."

    I agree, though TD is not the woman to do this. he proved that when he walked away. I am sure Sprint people would disagree about "oh it all fell on OUR shoulders, We were SO over worked, We had it so good before Sprint, and cry, and moan, and whine some more please. Thats the elitist BS tudes I am talking about. I can understand why Nextel people must feel somewhat overwhelmed as the company didnt even have a network so to speak of. But I do find it funny that all you Nextel folks have time to come here and post dissertations about the whys and whats of every little thing that is wrong with the company. Then I dont work there so I dont know what really goes on but I assume they have wifi at the campus coffee shops. Dont you have work you could be doing?     Reply
  • commenter
    Playfair
    Dec 13 11:00 AM
    Sprint: Yet Another Bad Decision [view article]
    I wonder about the embittered legacy Sprint employee and the reason for this attitude. In the past, isn't it true that layoffs occurred every quarter? Isn't it true that retaliation and punishment was the consistent response to bad news? Did pay, bonuses, and rewards drop? Did the employee learn to just duck and cover, leave at five, and stop caring? Is it true that accountability now hides behind procrastination and onerous process? Is the anger, passive-aggressive attitude an expression of despair? The campus is full of zombies who report to work, join endless non-productive meetings. There is little sense of trust or teamwork. There are no emails or meetings after five or on the weekends. To that employee, what's the point? Work gets you nowhere and no rewards. Just collect the paycheck and preserve what job there is.

    Does selfish leadership that breaks the backs of the employees cause people to shut down?

    Sprint has perfectly intelligent and capable people who have lost heart and given up. They exhibit resentment and hatred for the bright-eyed Nextelians who care and ask questions.

    The company needs a charismatic leader of integrity who is willing to make changes, knows how to make light-speed changes and fire those who resist that change. The leadership must care about the employee and reward and encourage. Drop the fear, hubris, sense of entitlement, and self-interest.

    The Sprint employee has generally only known the Sprint environment. The Nextel employee has experienced the two environments, Sprint's and Nextel's. Sprint is a miserable place to work in comparison.

    Nextel people were overworked and overwhelmed but we saw the results of our blood and sweat. Nextel was an exciting place to work where we had leaders who paid us attention and rewarded us well for our efforts. The once-empowered Nextelian is used to making a difference. Recognizing a problem and fixing it quickly is hugely encouraging to want to do it again. No, the environment wasn't perfect, but many of us after the merger recognized how really good we'd had it.

    Sprint is slow, unrewarding, full of despair and passive-aggressive behavior, upper management is utterly unengaged and uninformed, the gun-shy employee is afraid for his job security, The result is labyrinthine product design, poor customer service, contempt for the customer, contempt for the employee, disinterest in financial accountability, inability to respond to immediate market demands. The tangible customer experience is symptomatic of the core issues at the heart of every Sprint department and division.

    The merger didn't result in identifying good processes to keep and those to optimize. There was never deep analysis of department structures, objectives, and methods. The opportunity to fit experience of upper management to the positions they hold was never addressed. Instead, employees were simply merged apparently based on location and little else.

    The change must come from the top.     Reply
  • commenter
    your dad
    Dec 13 07:28 AM
    Sprint: Yet Another Bad Decision [view article]
    "Folks spit and spew insult when they don't have specific facts"

    Or they just quit their job and walk away then try to come back. I see your bias here.


     Reply
  • commenter
    your dad
    Dec 13 07:23 AM
    Sprint: Yet Another Bad Decision [view article]
    As soon as things got a little bit tough Tim said forget this noise and packed up and left. That says a lot about what kind of a man he is. If you can call him a man. Now we have the Nextel folks slobbering all over hell because this has become some sort of competition for them. Tim has no integrity as a man and he does not deserve to be a part of Sprint or Nextel. Reply
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