Joe2

iPhone Browsing Market Share Shows Importance of Usability

Yes, I agree on the usability argument. There's no comparison between the OS's either (and yes I use an iPhone too).

That said, we shouldn't forget that almost all of SAP users are people who work for large F500 companies (and this newly announced CRM module is a integrated to their large company ERP offering only anyway). These large company users use blackberrys not iPhones for work related stuff. iPhones don't work with Corporate exchange servers and VPN connections and so on. So it just seems like a very strange decision for SAP to FIRST support the iPhone BEFORE spporting the Blackberry... anyway time will tell it was a wise one or not.

iPhone Browsing Market Share Shows Importance of Usability

Carl - Blackberry usage in businesses is substantially higher than iPhone usage in businesses. SAP's move doesn't make sense given that most of it's CRM users are likely to be sales and marketing people - who tend to use Blackberrys are their primary work-related mobile device vs iPhone.

I don't get how you conclude your second paragraph from your first one. Can you please help connect the dots on why windows mobile and iPhone browsing behavior translates to SAP's decision to release CRM capability on iPhone AHEAD of Blackberry? Just because iPhone used more for web browsing than windows mobile devices?

Thanks,