User 110470

Six Flags: A Ripoff

Hey Todd! It was unfortunate your family had such a bad experience at Six Flags New England. The worst part is that most of their parks are like this -- including their biggest, like Six Flags Magic Mountain near Los Angeles. The Los Angeles park is very big and spacious with lots of rides, but the customer service attitude is horrible as is the poor ride operations and ridiculous food pricing ($3.75 for water here).

I used to own a Six Flags season pass a few years ago and am no longer interested in purchasing one anytime in the future -- and the experiences I had during prior visits to the Magic Mountain park this past summer I don't believe I'll be returning again at all.

The company is charging Disney prices for a dismal carnival-like experience. The CEO keeps insisting the numbers are going up with customer service satisfaction...but I don't know where any of that is coming from and from which particular park. Every family group I've talked to that has visited a Six Flags park this past year in hopes of seeing the "new Six Flags" has told me nothing more than horror stories and how they vow to never return.

I believe the new CEO's biggest mistake was hiking up prices at venues while promising a new experience -- meanwhile no real significant changes to poor customer service, park appearance, and attraction operations have been made. The people he enticed back with the whole "We've changed and are doing better" advertisement have been burned.