nitadmin

Microsoft's Entry to CRM Space Threatens Salesforce.com

I disagree. Microsoft Dynamics CRM has been around since 2002. Each upgrade of CRM has seen greate improvements, from 1.0 to 1.2, 3.0 and now 4.0. Microsoft Dynaimics CRM has seen improvements along with Microsoft's .Net technologies. Dynamics CRM has much better customization capibilites than SalesForce and other competing CRM solutions. Plus it is built on Micorosft .Net technologies and development tools, which is superior to PHP and Java EE based technologies, which Salesforce and other CRM solutions are based on.

New Rivals May Torment Salesforce.com and Concur - Barron's

Microsoft is also competing against Salesforce with its CRM product. The newly released Microsoft Dynamics CRM 4.0 is upgrade of popular Microsoft Dynamics CRM 3.0. Microsoft is also offering Microsoft Dynamics CRM Live. However, the bigest challenge to Salesforce could come from Microsoft hosting partners, who will be able to offer Micorosft Dynamics CRM 4.0, along with Hosted Microsoft Exchange 2007, Micorosft Office Sharepoint Server (MOSS)2007. Microsoft Dynamics CRM 4.0 Enterpise edition gives Micorosft hosting partners multi-tenet capabilities. Which basically allows Microsoft Dynamics CRM 4.0 server to host crm for many clients.