20TIL6

DTV Offers Tivo Users An Upgrade And A Headache

My experience when talking with DTV, cable, AT&T U-Verse, etc. is that they initially say that they offer TiVo. Many customers think that any DVR is a TiVo. With a bit of pressure, they will say that their DVR is "just like TiVo". I have had DTV and AT&T say exactly that. Their DVR is "just like TiVo". Of course, I know better.

But for those that were given this line, by DTV, and they took the HR20/21, couldn't they attempt to cancel their agreement and get out of the 2 year contract due to misrepresentation? False advertising, bait and switch, etc.

If DTV is going to be so bold as to say that the HR20/21 is "just like TiVo", should that not be tested? There are a number of features that make TiVo more desirable, and if the DTV DVR does not measure up in those areas, the contract should be nullified.