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DTV Offers Tivo Users An Upgrade And A Headache

I upgraded from two HR10-250 TiVos to the DTV HR20. The software is certainly different, however after you get used to the different interface, its easy to operate (my wife can use it). Yes, there are some bugs (by the way, most of the content of the CNET review is from a long time ago), but a lot of updates have been pushed out to the boxes since they first came out. There is definitely functionality now available that the review says was not there (aspect ratio in HD as an example). One of the bugs is that there are still some times where the sound drops out on certain channels (particularly on KTLA HD in Los Angeles). Yes, its a bummer that we all paid big bucks on the original HR10-250 and now will be possibly paying a few bucks to convert. However a friend of mine received a call from Directv to swap both his HR10-250 for no cost (just a 1 year contract commitment). Also, there is no additional cost to receive 65 of the 70 new HD channels. The additional sports and movie content in HD is awesome. The situation is not as bad as you make it out to be. Oh and by the way, its true that you pay a monthly lease fee (just like the cable companies charge), however on incremental receivers, its less than we paid previously for having an additional unit connected (the previous $4.95 per month fee for each additional receiver). Not sure its fair to comment on a product if you haven't used it yourself.