Although he talks of errors made, I don't think he realizes the largest one that still continues. The hiring of former Best Buy employees just because they used to wear a blue shirt is not helping stores. It seems everyone of these hires is someone who was either fired for theft, unethical behavior and failing or someone who could not get promoted by the boys in blue. Whichever it seems the poor decisions are driven from the top down.
Schoonover talks of cost cutting but is ready to dish out $600k and $1million bonuses to his top execs that he has brought on board. Of course the bonus is not tied to success or improvement. Just don't quit and you will receive your bonus. Wouldn't we all like to have a job like that. True he may be paying for these bonuses through the associates since the starting wage has been reduced to minimum wage in some states. Final point, in reference to something Schoonover said months ago, he claimed CC was the Lexus showroom of CE. How does he expect to sell Lexus with a Wal-Mart staff?
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