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Wed Feb 27th 23:16 PM | Rating: 0 0
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Test Driving Zecco.com: Free Trading, But At A Price

Imagine the uproar they caused when they went from 40 trades per month to now 10 trades per month. And it was $3.50/trade after 40, now $4.50/trade after 10.

Their forums section is the epitome of censorship. You mention anything bad about their site, and the post disappears. For example, there was a HUGE problem one day when they installed some kind of new software upgrade (in the middle of the week!), causing pending orders to go to limbo. When you tried to cancel or modify existing orders, it stayed frozen ... lost profits or worse, lost capital. The posts corresponding to that fiasco mysteriously disappeared, and no explanation was ever given as to the root cause.

Finally, forget about sending them email. You HAVE to call them to get anything done. There have been many posts about this, so it has affected many people - it appears Zecco Email customer service does not exist. Save your bandwidth sending your emails to a virtual internet abyss.
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