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Tzrstreasures
1 Comment
eBay Bares Its Ugly New Face
I am a small seller and an occassional buyer....oops I meant I was.
I can see no way to sell on FeeBay and make a profit without passing the fees on to my buyers.
I cannot nor will not do that.
I have always found a way to find my packing items free so I do not charge a handling fee, and I charge exact shipping, yet with the new star system I get dinged for shipping as Feebay tells the buyer 4* is reasonable yet holds the seller to a 4.6* in order to get the "new discounts".
They do not educate their buyers and leave it up to the community to do so, and this usually happens only after a seller has recieved a ding or worse a NEGATIVE Feedback they did not deserve because FeeBay has not educated this person on how the system actually works for a buyer.
If you have a problem and do try to get it resolved you usually end up with a form letter in return from a computer that is quite generic in terms and usually has nothing to do with the initial problem at hand.
Live Help is a joke and usually referred to as "LIFELESS" help due to the fact these people usually have no idea on how to solve or resolve the problem at hand, and this I also blame on lack of training or education to the FEEBAY system.
Now to try to contact them by phone.......well lets just say this " Has it ever been done???? "
Luckily I do not depend on FeeBay for my total income as many do so I can and will stay on strike until all these matters are resolved.
I also will be looking for other venues while at the same time keeping in touch with the eBay community to see when and if this obviously sleeping not so nice giant wakes up and realizes its beanstake is shrinking.