Watching the Wheels

eBay's Best Bargain - Itself

Ebay still has no viablle customer service for the majority of its users. The email customer service offered is an automated system.

I'll know that Ebay cares when every member is afforded the same level of service.

Is my money not as green?

Customer service is a tool that helps to build a customer base. It is up to a company to prove their worthiness to me; not the other way around.

The last time that I experianced such mediocre business practices was a few months before MCI went belly up. There are reasons and underlying causes behind such levels of mediocraty. I say let it play out. Ebay will either get it right or eventually crap out just like MCI and Enron before them.

Policies need to be fair for all users or dischord will continue. Why if Ebay is doing so well, does the stock hover in the 20's?

If Ebay is doing so well by its members, why do the comments left after any article that allows them tend to be of negative oppinion?

Why haven't any of these reporting bodies become curious enough to do further investigation?

Has our society become that jaded?