lmartin

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    • Mon Mar 3rd 07:35 AM | Rating: 0 0
      Commented on:
      Dell Could Use a Mark Hurd
      As DeaverB indicated, Michael has done a wonderful job in many critical areas of the business...with emphasis on really understanding was was needed for retail expansion. He has also really gotten serious about better service...and executed. However, while it is certainly true Dell is doing the right things to get this business going, the results to date leave one wondering about it...remember HP is well entrenched into this business...with 80,000 retail outlets...a BIG lead over Dell, not to mention all the contacts this represents for future business. My 'bottom line' here is that Dell needs to create a DESIRE for their products (not just a color change or something simple) but a real deviation from 'just another computer' to get the public more interested. This could be...uniqueness, features, size, power management, usability, customer service...or many others. Just gotta create that image of...."just gotta get one of those Dell's", for whatever reason. A sale is a sale!
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