Relic37

Dell Makes Headway, But Skeptics Remain

I've had three Dell computers and printers. My last one had issues that needed customer support, repeatedly. After hours on the phone my Indian rep said "I guess it is broken, my friend." My disgust with Dell (and Microsoft) has driven me into the arms of Apple. A pair of Macbooks in the family and the problems have disappeared. How many thousands of times has this same scenario played out accross the globe? Dell's best days are most likely behind them. Windows has become a liability for PCs.