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Ediets.com Inc. Q4 2007 Earnings Call Transcripts

One very important thing that Steve Rattner neglected to mention - the new platform has been poorly received, to put it mildly. Many of the meal delivery clients have not received promised shipments. They continue to be charged for undelivered food because eDiets apparently lacks sufficient staff to handle all the complaints and cancellation requests generated by the new platform. The participants in this call obviously have not perused the message boards at the new eDiets site to get a feel for customer satisfaction. Watch out investors and stakeholders! I have a feeling the mass customer exodus will be reflected in the Q2 numbers!
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