Zobby

Apple: Fraying at the Edges?

Arstechnica Aug 19, 2008

"The most recent results of the American Customer Satisfaction Index puts Apple ahead of all other computer manufacturers with a rating of 85 percent, a new high for the industry. The Cupertino company saw an improvement of 8 percent since the last measurement, putting it 10 full percentage points ahead of its nearest competitor in an industry where the general satisfaction rating has gone down for the second straight time. "