eBay Management and Sellers Need Relationship Advice [View article]
Fixing feedback is simple:
Let the buyer leave star ratings and/or old style feedback, but only once, then leave the rest of the feedback system alone EXCEPT:
Stick to the plan of removing neg/neutral when users are no longer registered, but make this retroactive and purge a ton of bad history.
The choice of buyer stars and/or old style feedback can let buyers feel more secure in voicing an effective opinion without fear of retaliation and the purging of non-registered's nasties lets buyers AND sellers rejoice when the truly bad apples are weeded out.
1 out of 5 buyers leaves feedback when a sellers leaves feedback 1st. 1 out of 2 leaves feedback when the seller waits. A seller should NEVER leave 1st feedback, for this and bigger reasons. My feedback will be back at 100% once the May rules kick in, and I will be making my feedback private to counter eBays buyer abuse invitation.
eBay Introduces New Listing Type [View article]
$60.35 for $500 in GMV is 12.07% - not 8.28%.
eBay Management and Sellers Need Relationship Advice [View article]
Let the buyer leave star ratings and/or old style feedback, but only once, then leave the rest of the feedback system alone EXCEPT:
Stick to the plan of removing neg/neutral when users are no longer registered, but make this retroactive and purge a ton of bad history.
The choice of buyer stars and/or old style feedback can let buyers feel more secure in voicing an effective opinion without fear of retaliation and the purging of non-registered's nasties lets buyers AND sellers rejoice when the truly bad apples are weeded out.
1 out of 5 buyers leaves feedback when a sellers leaves feedback 1st. 1 out of 2 leaves feedback when the seller waits. A seller should NEVER leave 1st feedback, for this and bigger reasons. My feedback will be back at 100% once the May rules kick in, and I will be making my feedback private to counter eBays buyer abuse invitation.
...and that's just my 12% :-)
Gary