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Bernadette
1 Comment
eBay Management and Sellers Need Relationship Advice
Whattheheck-as for your unfortunate dealings with a scrupulous Ebay Power Seller- I'm sorry for that. I , myself am a smaller seller -selling knick nacks and other things you can no longer buy in the mega mall stores. I have had 1 or 2 bad experiences buying from Power Sellers when i first signed up on Ebay. I thought that because the seller had such a large feedback number-this was a good sign-but at the time-i was new and did not understand the whole feedback system -to check for negative feedbacks. Also- in my 1 or 2 bad experiences- the one thing that both shared- was that i felt like i was not dealing with a human being. The 2 sellers had enough experience to stall me long enough(seeing that i was new from my feedback)-years back,-trying to contact them numerous times with no luck- that my time had run out for any kind of recourse.
But i learned-and do not judge all sellers by past experiences- but i certainly learned. I ask questions first.
When i started selling- and there are alot more like me than bad ones- i treated my perspective customers & customers the way i wanted to be treated as a customer.
There has been an active boycott against Ebay by a majority of sellers - and many buyers- but in the meantime- new sellers are being recruited - and the door for fly by nite sellers, fraud and other forms of illegal fuctions are running rampant at Ebay right now.
Ebay and Paypal have made an incredible fortune off the backs of many hard working honest sellers. Ebay and Paypal are supposed to be there for the customers that buy on ebay. They would-or should have been the "customer service" you needed when your purchase was what sounds more like a conartist seller getting away with shenanigans.
Ebay and Paypal customer service have gone to alot of trouble the past year to hide from the buyers that have grievences- and yet they are bold when it comes to unfairly grabbing money from sellers who have followed the rules -but have to pay for the misdoings of dishonest sellers.
Again- I am sorry that your purchase was a horrid experience. I would go back to Paypal and Ebay- AND DEMAND THAT SOMETHING BEEN DONE TO CORRECT THE MATTER TO YOUR SATISFACTION. Let Ebay and Paypal earn the money they underservingly get.
Best of luck . I do hope Ebay will get their act together.