Visionut

Sprint's Hesse Continues to Show Leadership but Doubts Remain

Agreed. He is making some pretty good & aggressive moves. But the big question is how about the lower level VP/Directors that were part of the failure so far?? Would changing the top execs be sufficient for a turn around? If those VP/Directors were effective in their domains, then why did they sailed along the failing processes & decisions?? IMHO this ship needs a complete overhaul/tranformation... The internal chaos needs to be fully understood and a full process re-engineering in every aspect of the business, from sales to marketing to fullfillment, engineering, IT and the whole enterpise is way over due... Leaving some of those people in the executive position and even givin them additional duties will only make things worse. Walker thinks our network is great and one of the biggest causes of cutomer loss is Sprint's network!!! She is still in place and now has the big task of converging Network & IT!!! with no background in IT and she is learning/taking over from LeFave which did not know much about IT except for selling Sprint's IT to Amdocs. Give them what ever money it takes without an effective IT model... So the jury will be out there as how effective those decisions will be, but there is not much more time for failuire. Just because of that, I think the better bolder decision would have been to start with a clean plate. There are many lower level employees that understand this domain and business a lot better than their executives due to them being in frontline and getting those folks along with some new visionary new/fresh executives might have a much better chance of success!!!