redbaron

What Will Become of eBay?

Ebay, in my opinion, is broken, but not permamently. All they really need to do is get back to what worked before. I have sold there since the beginning in 1996, and the new management has alieneated both buyers and sellers with their 2008 changes. It is not too late to go back to the model that worked for the previous 12 years, but first one must admit that the most recent changes have been a mistake. One very basic mistake they have most recently made is forgetting that it is sellers who pay all the fees, which, IMHO, makes sellers the customers. Some communication with sellers would go a long way to improving the site, but first management must be willing to do that. Go back to your roots, Ebay, back to basics, and it is not too late to turn this all around.