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Can One Profit From Poor Customer Service?

7-27-08

Ethan,
Current ‘usury laws’ (100% [or more] interest is legal) and bankruptcy laws (have to pay all credit card debts) alone, pad the bottom line for all businesses like never before. Profits in the last 7.5 years have never been higher for businesses in the history of accounting.

Include preferential taxation for corporations and their executives along with uninforced regulations of all kinds (consumer, fraud, tax, etc…) and it’s no wonder that executives and managers don’t give a shit about their customers; they don’t have to be concerned.

They’re ‘earning’ more money than they could have ever imagined and no number of complaints or law suits will change that behavior towards their customers. They own the politicians (who let them write their own laws) and the politicians own the courts (if a complaint ever gets that far).

Even the companies that are near bankruptcy are still more viable and able to treat their customers with contempt longer than normal because of the current ‘business friendly’ environment. And, there’s nothing we can do about it…at least until the time we can elect more law abiding, consumer friendly politicians.

So, when you go to vote, just remember who made corporate loan sharking and ‘tax evasion’ legal. That’s right; it’s the same bunch that’s on the verge of putting the world markets into a global depression by allowing other ‘innovative financial instruments’ to flourish (see current ‘banking crises’).

It’s the same guys that have already turned this country into a ‘Big Brother’ (see current privacy laws) and Socialist (see ‘loan shark’ bail out) nation. It’s the same guys that have intentionally caused a ‘supply destruction’ of oil (for the past half decade) in Iraq, which has pushed the price of oil, gas, food, etc… to ‘usury’ like levels.

Yes, it’s the same guys that think the general public (both, socialist democrats and socialist republicans) haven’t wised up after eight years of being under their thumb.

It’s the same guys that will tell you everything’s ok as they cash in (Enron style) on one of the boldest US consumer and US Treasury heists in our nation’s history.

It’s the same guys that will tell you we’re the greatest nation on the face of the earth while we quickly back step into something that resembles more of a third rate, worthless currency (pending double digit inflation rate), no world respect, socialist kinda’ country.

So, let’s not just piss and moan about the snotty assed kids that are probably spittin’ on our burgers while text messaging on their cell phones and short changing us after we hand them a near worthless twenty dollar bill, lets go right to the root cause of the problem and vote for the people who won’t make it so easy for the corporate bosses to create and nurture a culture that thrives on treating the consumer with disdain while robbing them blind.

Here’s another guy that feels the same way:

online.wsj.com/public/...