Geddy

Sprint Outsources Network Maintenance to Ericsson

Actually I work for MetroPCS (go ahead, let the slams begin). Again, the publications you mention come no where near as reputable as Wireless Week, RCR, or Consumer Reports (for Lord's sake, Gizmodo is sponsored by Sprint, what else would you expect them to spout!!). Sprextel has lost customer like no other carrier in history. Boost customers are no where near as valuable or come close to making up the loss in post-paid customers.

Total agreement on Dan Hesse as I worked under him with AT&T Wireless back in the 90's, he's an excellent CEO. However, the expense savings he's done to date come at a cost. Layoffs are always the worst way to cut back expenses, especially in the Network where they've mainly occurred....and now tossed aside to have a vendor run it for you. To me that smells of "non-ownership" of your Network. They can tout all they want to that they'll hold Ericsson responsible but it will never be like they really own it.

Sprint Outsources Network Maintenance to Ericsson

Please reply back with your sources as I'm fairly certain they're incorrect. I can promise you when results are released for 2nd quarter you will indeed still see major customer losses (the ONLY wireless carrier to EVER lose customers on a consistent basis). Every major reputable publication ranks Sprextel near the bottom of every major category (network, sales, customer service) on an overall basis.


On Jul 09 05:53 PM Aryana wrote:

> The Erickson deal is just another great move by Dan Hesse in the
> latter 6 quarters. He has beaten Earnings expectations 5 of the last
> 6 Quarters. Increased cash reserves to over $5 billion, enhanced
> Sprint's selection of Smart Phones and made Sprint the most reliable
> network in the nation. This has all been done while lowering the
> companies debt load. Every survey has shown improved customer service
> to respectable levels and the company has begun to minimize its churn.
> Its subsidiary Clearwire expects to have a ubiquitous 4G presence
> from Hawaii to New York by the end of this year and its Pre-Paid
> service, Boost Mobile is doing very well...

Sprint Outsources Network Maintenance to Ericsson

Again, Araymehr (a Sprextel employee I might add) comes out spouting high marks for Sprextel. Here's what everyone else in the world says and thinks...an already inferior network just got worse. All your references above should be taken in a VERY slight context, since every major publication out there (i.e.-Consumer Reports, Wireless Week, RCR, JD Powers, etc) all tout Sprextel as not even in the top half of any rankings regarding network, customer service, sales, etc. Please let me know if you'd like me to "paste & copy" as you have above just reflecting the edited version of an article (PC World has never been recognized as a reliable source for the Wireless Carriers). I'll be more than happy to just post the link to the reputable publications if you like so you can see the unedited versions (unlike above) for yourself.

I suggest you stop being cheap and take out an actual advertisement instead of publishing rubbish on blogs that are obviously a HUGE sales pitch from an employee.

Key Quotes from Agilent on WIMAX, Semi-conductors and China

That's because America is much smarter...we're waiting for LTE. Vodaphone seems to be behind it so I trust them a bit more than companies that are new.