NW Tech

Beyond L.A.: Other Governments Are Going Google Too

Just wait for the first and second and third time that GoogleApps is not available online due to some type of human error or technical hiccup.

GoogleApps and Gmail have had how many hours of downtime so far in 2009?

My count is there have been 90 some hours of downtime for the two services combined this year...all during normal work hours!

2 Potential Revenue Sources for Google’s Next Earnings Jump

Notice where any GOOG profits are NOT to be found ANYWHERE else, such as YouTube...GoogleApps...or ANYWHERE else in the wonderfully wacky world of Google.

The one trick pony is still waaaaaaay off the all-time high!

Google Expands 'Going Google' Ad Campaign Worldwide

Mr. Arrington,

You are the dumbest rock today. Below is a comment from GOOGLE on the REAL numbers surrounding GoogleApps. The fact is you have bought into the LIES and DISTORTION that Dave Giroud (Head of Google Enterprise) has been perpetuating for two years.

BOSTON - Google Inc's efforts to persuade businesses to buy its email services suffered a setback this week after a highly publicized outage shut down accounts of millions of corporate customers for almost two hours.

The outage -- one of several in the past year -- underscored fears that Google's email, still lagging Yahoo Inc's in market share -- is not stable or reliable enough for corporate users.

The Internet giant apologized for the problem, pledged its best to prevent a recurrence of the problem, explained what went wrong and added three days to year-long subscriptions to its corporate Google Apps email service, which costs $50 per-user-per-year.

"The giveback in credit in any email situation is always bitter money. Everybody would always rather have uptime than a giveback," said analyst Matt Cain of market research firm Gartner Inc.

That may not be enough to compensate for the bad publicity and ill will created by the incident, which was widely covered in the press. It could hamper efforts to persuade businesses to abandon technology from Microsoft Corp and International Business Machines Corp that handle hundreds of millions of email accounts.

"This is bad news for Google. Email is a critical tool and outages are unacceptable," said Nucleus Research analyst Rebecca Wettemann.

Google hopes to eventually derive a steady revenue stream from corporate users, as growth in its leading online advertising business begins to show signs of slowing.

Known for Internet search ads that generate billions of dollars in annual revenue, it has spent more than 2-1/2 years marketing Google Apps, which includes email as well as calendars, a word processor and other Web-based software.

LIMITED SUCCESS

The effort has so far met with limited success.

Google spokesman Andrew Kovacs said the number of paid subscriptions numbers "in the hundreds of thousands." The vast majority of Gmail's 15 million business users use a free version of the service.

Gartner's Cain said Google has only started to gain traction in recent months as it has added key features that businesses demanded. They included support for Research in Motion's BlackBerry devices and letting users delegate use of their email and calendar to another person.

One of the biggest stumbling blocks had been that Google used "beta" to describe the service until July. Cain said that raised concerns that the product was not ready for prime time.

Analysts said that Google has been slow to persuade businesses to pay for the service because it is not easy to convince customers they are getting a premium service.

"Once somebody has gotten into the habit of getting something for free, they expect more for free," said Global Equities Research analyst Trip Chowdhry.

"Google is having a tough time changing people's habits."
Tuesday's outage reinforced those perceptions because paying customers suffered the same as free users. Google Apps promises that it will provide them more reliable service, giving special protection to their data.

"In this case we weren't able to do that, and they were impacted," Kovacs said.

Settling the Google Book Debate

Just another arena where Google wants to control the worlds data.

Google: 'Wave' of the Future?

Trees never ever grow to the sky. The problem with the analysis here is that GOOG is still 210 points BELOW it's all time high, as of this morning.

Why Apple Should Start Wooing Verizon Like Google

Verizon has the very worst customer service since Google.

IBM Targets Google Apps in the Enterprise

Google is certainly not an enterprise mission critical applications giant. Not at this time. It was only a few weeks ago that GoogleApps finally deleted the BETA stamp on their PREMIUM service.

Jeepers creepers, if you ask 1000 random people what business GOOGLE is in, zero of those people would say business applications.

Why Google Needs to Update Its User Protection Policies

Google doesn't know the first thing about customer service and support so why should anyone expect Google to protect their email user policies.

Can Google Get the Book Deal Done?

Awwww....Did someone make the giant money grubbing Google angry?

Poor Poor putty cat. Screw Google and their collective quest for global domination of all aspects of our lives!

The Perils of Googling

It is ABSOLUTELY necessary that jurors ONLY listen to what the JUDGE has to say in ALL aspects of any criminal or civil case.

Google Headed for a Drop?

Anyone who thinks GOOG will ever see a stock price north of $500 again is dreaming.

The best days for GOOG investors are in the rear view mirror.

Google Advances Further into Microsoft's Territory

A quick read of the Google SLA is a huge concern for every single business wanting to use ANY Google service.

Google will never compensate a customer for loss of data due to Google problems/issues/errors. Ever!

Google Apps has the same SLA.

Any business doing business with Google is taking one hell of a risk allowing their data to reside on a server where the vendor will never compensate a customer for loss of data due to Google problems.

Google Adds 30,000 App Users in Biggest Enterprise Deal to Date

Do the math.

Supposedly, one million businesses using Google Apps.

Supposedly, ten million people using Google Apps.

According to Google's own numbers, there are tons of ten person firms using Google Apps.

99% of those firms use the FREE version of Google Apps.

I guarantee that Valeo didn't pay anything close to $50 per user per year.

Why can't Google get ALL the FREE users to pay the paltry $50 per user per year?

Google Apps has zero value as FREE whomps on PAID anyday!

Microsoft vs. Google: Battle of Epic Proportions

GoogleApps has zero value for businesses. I say this because 99.9% of GoogleApps users pay zero for the service.

GoogleApps has less than 150K paid users and that number doesn't get ANYONE on ANY software radar screen!

No serious business uses a free service for a mission critical business application.

Also, businesses will never pay for an application that has BETA VERSION listed on the work screen!

Recession Creates Opportunities for Web-Based App Companies

Another shill for Google Apps.

Pathetic as there are much better SaaS applications availble for businesses.

Postini, anyone? Great Google product that has 10,000 times more paid users than Google Apps and solves a problem which every company who has their own domain experiences...threats via email.