I have been continually disappointed with Nextel since the merger. It has been a horrific customer service experience, and as a long time subscriber, I took great joy in leaving them today (hinutech.blogspot.com/...)
This merger has been nothing short of disastrous. They have not succeeded in effectively merging the companies. The branding has suffered. The service levels have suffered. Their declining subscriber base is all the proof that is needed as proof.
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I have been continually disappointed with Nextel since the merger. It has been a horrific customer service experience, and as a long time subscriber, I took great joy in leaving them today (hinutech.blogspot.com/...)
Apr 15 21:25 pm
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All Comments by Hinutech »Sprint Nextel's Internal Explosion [View article]
This merger has been nothing short of disastrous. They have not succeeded in effectively merging the companies. The branding has suffered. The service levels have suffered. Their declining subscriber base is all the proof that is needed as proof.