paleolith

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    • Luggage Forward Flying: How to Restore Passenger Confidence and Carrier Profitability [view article]
      Interesting thoughts, but way too optimistic about Luggage Forward. LF is clearly in the category of concierge service, and as such has no bearing whatever on the matter of checked baggage. The point of checked baggage is that, when things go right, the baggage arrives with you. (And in about 25 round trips in the past two years, this has always happened for me, albeit a couple of times just barely.) The BEST that LF offers is next-day, and when the airlines deliver checked baggage the next day, we complain bitterly.

      And in fact, LF doesn't even operate on weekends and holidays! The result is that when I priced a typical trip from Florida to California, two small bags, three-day service (paying for overnight due to weekends), was $524. More than many of my plane tickets.

      Investing in a US version of the TGV looks better and better ...

      Edward
      May 01 10:46 PM
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