bentheredunit

Circuit City: Simply Appalling

The downward spiral started when Froman was passed over in favor of Schoonover for CEO. I was a Store Director for 16 years and watched as store directors and managers resigned, and nobody cared. Entire District Manager teams resigned en masse. The entire Dm team in Oregon resigned on the same day, and nobody cared. The smartest people in the company were allowed to resign and once again nobody cared. At my exit interview I was asked why I was resigning and I said to the HR manager, the people who built this company are resigning everyday, we fired 3800 of the best sales associates on earth, and within a couple of years CC will terminate those who stay today and continue to lose talent at the stores and DeepRun and NOBODY WILL CARE! The final straw for me was the "brillant" plan to drive business by putting our flyers and ads in the surrounding businesses in our shopping center. HELLO! CC had not done a zip code analysis in over 10 years in a town that was growing at the rate of 8000 people a month. Huge new subdivisions with affluent people were not getting our ads while the area's that were getting them was declining in per capita income. and nobody in Richmond cared. My HR manager said, hey thanks for the comments and we'll see ya around ok. Yeah, ok. There's no one left in Richmond that could find the book "good to great" let alone read it and understand the retail culture. Oh well CC see ya around, ok.