flash45er

Consumers Unhappy with American Airlines' PR

American customer service SUCKS..Will not use that airline again. Last night my flight out of Palm Springs to Phoenix was cancelled (they didn't know why), I had another American flight this mornning to Kingman, Az. and missed that due to the fact the flighrt last night was cancelled. I realize that the air line is not accountable for weather, but they are wanting me to pay a $!)) change fee to re-book my flight to Kingman, because it was a seperate ticket. Now, do they really need the 100, I know that they can excuse that policy,>
Way to go American, that crap will really reatin your business.