Dell Customer

Dell Is Indeed Turning Around

The problem for Dell right now is that people keep bringing up old examples of support concerns... Yes, Dell had problems about 5 years ago, but much has happened since... Dell Support has been completely revamped and has really impressed me the last couple of years!!

Dell Is Indeed Turning Around

I have seen great improvement in Dell Support over the last couple of years. They are way ahead of HP when it comes to Server support. I agree that hardware is becoming a comodity and that Services and Support are the main criteria for chosing IT vendor - That is why I am a Dell Pro Support customer and I am not about to change that!

Apple is a great product but not really applicable for my organization (we're not ready to pay the high premium for a product, just because it's compatible with our iPod) :)