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Countrywide CEO Finds Struggling Homeowners “Disgusting”

I believe what Mozillo was disgusted with was the fact that so many letter that are coming in are with the same wording as if they all have the same issues. All people have different reasons why they are going bad. They need to contact their lender/mortgage holder and be honest if they want the help...don't use a canned letter to ask for help. Angelo made an honest mistake of sending to the wrong person. He has every right to dislike the canned letters that are flooding his mailbox. These borrowers should be calling customer service as soon as they think they will be late the first time, not when they are rolling 90 days late and ready to go 120.