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Latest | Highest ratedStarbucks Became Day Old Coffee Long Ago [View article]
Finally, your reference to the Hear Music store is outdated. The company has already decided that concept really does not work. They had it right from the beginning....that customer loyalty comes from recognizing and getting to know your day to day regulars in a personal way. Besides quality, that is what encourages customer loyalty.
I agree with one of the posters above, you have no facts but simply your own opinion, which really isn't worth much.