A serious question for anyone: Does Dell have a totally separate tier of tech support for their corporate (vs consumer) customers? Perhaps even domestic-based?
I just find it hard to imagine a Fortune 500 company having the patience to deal with the tech support issues that the consumer division seems to have.
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A serious question for anyone:
May 28 09:53 am
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All Comments by User 200631 »Dell: No Angles Left? [View article]
Does Dell have a totally separate tier of tech support for their corporate (vs consumer) customers? Perhaps even domestic-based?
I just find it hard to imagine a Fortune 500 company having the patience to deal with the tech support issues that the consumer division seems to have.