eBay's Skype Fiasco: What Were They Thinking? [View article]
"Giant-killer" PayPal competitor is about to be announced. Watch for the announcement this fall. Look out below for eBay.
On Aug 03 12:03 PM Philip Cohen wrote:
> The eBay Marketplace is clearly going down the toilet. > > “Noise” Donahoe and some market analysts seem to believe that PayPal’s > manning of the pumps will keep the good ship “eBay” afloat. I certainly > would not put my money on the “clunky” PayPal for the long term. > Assuming that the parties don’t have some agreement to not compete, > I have no doubt that eventually those other well known “loan sharks”, > the major credit card companies, will get off their butts and introduce > a similar universal card/terminal-less on-line payments system that > the participating banks can incorporate into their internet banking > systems—and they, at least, will do it properly—and that, my friends, > will undoubtedly be the end of PayPal outside of the Donahoe-dwarfed > eBay marketplace ... > > I recall that Donahoe has been quoted somewhere as saying that the > door is slightly ajar for a potential spinoff of his company’s online > payments unit. If this is correct it will be the first logical thought > that this guy has ever had; he otherwise clearly has no idea of what > he is doing at eBay. If that MBA taught him anything then he should > be using whatever skills he does possess to negotiate with the banks > to take PayPal and integrate it into their online payments system—in > exchange for an appropriate interest in the consolidated business, > of course. Because, the more successful PayPal is, the more likely > it is that the banks will finally get off their butts and introduce > a like system; if and when that happens the banks will do the job > properly and will exterminate PayPal for being the “irritating insect” > that it is. > > Is that blood that I can see in the water? And are those sharks that > I can see circling? > > For anyone with an interest in watching eBay, a detailed case study > of shill bidding and the abuse of eBay’s proxy bidding system—all > exacerbated by eBay’s introduction of “hidden bidders”—plus a detailed > general criticism of eBay’s “clunky” auction platform and policies, > at > www.auctionbytes.com/f... > > Synopsis: > > very little of the auction system security, that eBay claims to > offer buyers, exists in fact; > > contrary to their claim, it can be demonstrated that eBay has no > “sophisticated” nor “proactive” system in place for the detection > of undisclosed vendor (“shill”) bidding and indeed appears to do > nothing about such criminal activity except as a reaction to a user’s > report of suspicious bidding activity; > > eBay appears to have no effective matter-of-course verification > of users; unscrupulous users can apparently have as many user IDs > as they may have email addresses; > > many of eBay’s “rules”, concerning the retraction of bids, cancellation > of auctions, etc, are nominal only and are no bar to the machinations > of the unscrupulous seller; > > as a result, eBay’s “proxy” bidding system is so open to abuse > by such unscrupulous sellers that to use it, as eBay intends it to > be used, can be an invitation to pay your maximum; > > the lack of any such effectual security effectively “aids and abets” > unscrupulous shill-bidding sellers to defraud naïve buyers; > > the masking of user IDs with non-unique, absolutely anonymous, > bidding aliases serves little other purpose than to obscure such > shill bidding; > > the quarterly changing of even these non-unique, absolutely anonymous, > bidding aliases serves absolutely no other purpose than to stop experienced > eBay users from tracking suspicious bidding activity over time;<br/> > > the anonymous, individual bidder Bid History Detail pages, supposedly > supplied to offset the absolute masking of bidding IDs, can present > an ambiguous view and are therefore of dubious value; > > anyone naïve enough to “nibble” bid on a seller-elected “private” > auction (ie, “User ID kept private”), on the balance of probability, > is going to be defrauded; > > when suspected fraud is reported, and is found by eBay to be proved > to their satisfaction, eBay will conceal that fact from the victim > of the fraud; this then is the concealing of a crime after the fact, > surely, a crime in itself; > > eBay will never acknowledge to a victim that a fraud has been perpetrated, > nor indeed will they acknowledge that such fraud is even a problem > on eBay; eBay therefore sees no reason to provide any mechanism to > aid in the recovery of any monies so defrauded; > > if eBay did have any truly sophisticated and proactive system in > place for the detection and control of shill bidding, we undoubtedly > would not now be having this debate; and > > for those buyers (and honest sellers) who embrace eBay believing > that eBay acts as an “honest broker” between buyer and seller, I > can only say that there are fairies at the bottom of your garden > too.
eBay's Skype Fiasco: What Were They Thinking? [View article]
On Aug 03 12:03 PM Philip Cohen wrote:
> The eBay Marketplace is clearly going down the toilet.
>
> “Noise” Donahoe and some market analysts seem to believe that PayPal’s
> manning of the pumps will keep the good ship “eBay” afloat. I certainly
> would not put my money on the “clunky” PayPal for the long term.
> Assuming that the parties don’t have some agreement to not compete,
> I have no doubt that eventually those other well known “loan sharks”,
> the major credit card companies, will get off their butts and introduce
> a similar universal card/terminal-less on-line payments system that
> the participating banks can incorporate into their internet banking
> systems—and they, at least, will do it properly—and that, my friends,
> will undoubtedly be the end of PayPal outside of the Donahoe-dwarfed
> eBay marketplace ...
>
> I recall that Donahoe has been quoted somewhere as saying that the
> door is slightly ajar for a potential spinoff of his company’s online
> payments unit. If this is correct it will be the first logical thought
> that this guy has ever had; he otherwise clearly has no idea of what
> he is doing at eBay. If that MBA taught him anything then he should
> be using whatever skills he does possess to negotiate with the banks
> to take PayPal and integrate it into their online payments system—in
> exchange for an appropriate interest in the consolidated business,
> of course. Because, the more successful PayPal is, the more likely
> it is that the banks will finally get off their butts and introduce
> a like system; if and when that happens the banks will do the job
> properly and will exterminate PayPal for being the “irritating insect”
> that it is.
>
> Is that blood that I can see in the water? And are those sharks that
> I can see circling?
>
> For anyone with an interest in watching eBay, a detailed case study
> of shill bidding and the abuse of eBay’s proxy bidding system—all
> exacerbated by eBay’s introduction of “hidden bidders”—plus a detailed
> general criticism of eBay’s “clunky” auction platform and policies,
> at
> www.auctionbytes.com/f...
>
> Synopsis:
>
> very little of the auction system security, that eBay claims to
> offer buyers, exists in fact;
>
> contrary to their claim, it can be demonstrated that eBay has no
> “sophisticated” nor “proactive” system in place for the detection
> of undisclosed vendor (“shill”) bidding and indeed appears to do
> nothing about such criminal activity except as a reaction to a user’s
> report of suspicious bidding activity;
>
> eBay appears to have no effective matter-of-course verification
> of users; unscrupulous users can apparently have as many user IDs
> as they may have email addresses;
>
> many of eBay’s “rules”, concerning the retraction of bids, cancellation
> of auctions, etc, are nominal only and are no bar to the machinations
> of the unscrupulous seller;
>
> as a result, eBay’s “proxy” bidding system is so open to abuse
> by such unscrupulous sellers that to use it, as eBay intends it to
> be used, can be an invitation to pay your maximum;
>
> the lack of any such effectual security effectively “aids and abets”
> unscrupulous shill-bidding sellers to defraud naïve buyers;
>
> the masking of user IDs with non-unique, absolutely anonymous,
> bidding aliases serves little other purpose than to obscure such
> shill bidding;
>
> the quarterly changing of even these non-unique, absolutely anonymous,
> bidding aliases serves absolutely no other purpose than to stop experienced
> eBay users from tracking suspicious bidding activity over time;<br/>
>
> the anonymous, individual bidder Bid History Detail pages, supposedly
> supplied to offset the absolute masking of bidding IDs, can present
> an ambiguous view and are therefore of dubious value;
>
> anyone naïve enough to “nibble” bid on a seller-elected “private”
> auction (ie, “User ID kept private”), on the balance of probability,
> is going to be defrauded;
>
> when suspected fraud is reported, and is found by eBay to be proved
> to their satisfaction, eBay will conceal that fact from the victim
> of the fraud; this then is the concealing of a crime after the fact,
> surely, a crime in itself;
>
> eBay will never acknowledge to a victim that a fraud has been perpetrated,
> nor indeed will they acknowledge that such fraud is even a problem
> on eBay; eBay therefore sees no reason to provide any mechanism to
> aid in the recovery of any monies so defrauded;
>
> if eBay did have any truly sophisticated and proactive system in
> place for the detection and control of shill bidding, we undoubtedly
> would not now be having this debate; and
>
> for those buyers (and honest sellers) who embrace eBay believing
> that eBay acts as an “honest broker” between buyer and seller, I
> can only say that there are fairies at the bottom of your garden
> too.