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  • eBay's Skype Fiasco: What Were They Thinking? [View article]
    "Giant-killer" PayPal competitor is about to be announced. Watch for the announcement this fall. Look out below for eBay.


    On Aug 03 12:03 PM Philip Cohen wrote:

    > The eBay Marketplace is clearly going down the toilet.
    >
    > “Noise” Donahoe and some market analysts seem to believe that PayPal’s
    > manning of the pumps will keep the good ship “eBay” afloat. I certainly
    > would not put my money on the “clunky” PayPal for the long term.
    > Assuming that the parties don’t have some agreement to not compete,
    > I have no doubt that eventually those other well known “loan sharks”,
    > the major credit card companies, will get off their butts and introduce
    > a similar universal card/terminal-less on-line payments system that
    > the participating banks can incorporate into their internet banking
    > systems—and they, at least, will do it properly—and that, my friends,
    > will undoubtedly be the end of PayPal outside of the Donahoe-dwarfed
    > eBay marketplace ...
    >
    > I recall that Donahoe has been quoted somewhere as saying that the
    > door is slightly ajar for a potential spinoff of his company’s online
    > payments unit. If this is correct it will be the first logical thought
    > that this guy has ever had; he otherwise clearly has no idea of what
    > he is doing at eBay. If that MBA taught him anything then he should
    > be using whatever skills he does possess to negotiate with the banks
    > to take PayPal and integrate it into their online payments system—in
    > exchange for an appropriate interest in the consolidated business,
    > of course. Because, the more successful PayPal is, the more likely
    > it is that the banks will finally get off their butts and introduce
    > a like system; if and when that happens the banks will do the job
    > properly and will exterminate PayPal for being the “irritating insect”
    > that it is.
    >
    > Is that blood that I can see in the water? And are those sharks that
    > I can see circling?
    >
    > For anyone with an interest in watching eBay, a detailed case study
    > of shill bidding and the abuse of eBay’s proxy bidding system—all
    > exacerbated by eBay’s introduction of “hidden bidders”—plus a detailed
    > general criticism of eBay’s “clunky” auction platform and policies,
    > at
    > www.auctionbytes.com/f...
    >
    > Synopsis:
    >
    >  very little of the auction system security, that eBay claims to
    > offer buyers, exists in fact;
    >
    >  contrary to their claim, it can be demonstrated that eBay has no
    > “sophisticated” nor “proactive” system in place for the detection
    > of undisclosed vendor (“shill”) bidding and indeed appears to do
    > nothing about such criminal activity except as a reaction to a user’s
    > report of suspicious bidding activity;
    >
    >  eBay appears to have no effective matter-of-course verification
    > of users; unscrupulous users can apparently have as many user IDs
    > as they may have email addresses;
    >
    >  many of eBay’s “rules”, concerning the retraction of bids, cancellation
    > of auctions, etc, are nominal only and are no bar to the machinations
    > of the unscrupulous seller;
    >
    >  as a result, eBay’s “proxy” bidding system is so open to abuse
    > by such unscrupulous sellers that to use it, as eBay intends it to
    > be used, can be an invitation to pay your maximum;
    >
    >  the lack of any such effectual security effectively “aids and abets”
    > unscrupulous shill-bidding sellers to defraud naïve buyers;
    >
    >  the masking of user IDs with non-unique, absolutely anonymous,
    > bidding aliases serves little other purpose than to obscure such
    > shill bidding;
    >
    >  the quarterly changing of even these non-unique, absolutely anonymous,
    > bidding aliases serves absolutely no other purpose than to stop experienced
    > eBay users from tracking suspicious bidding activity over time;<br/>
    >
    >  the anonymous, individual bidder Bid History Detail pages, supposedly
    > supplied to offset the absolute masking of bidding IDs, can present
    > an ambiguous view and are therefore of dubious value;
    >
    >  anyone naïve enough to “nibble” bid on a seller-elected “private”
    > auction (ie, “User ID kept private”), on the balance of probability,
    > is going to be defrauded;
    >
    >  when suspected fraud is reported, and is found by eBay to be proved
    > to their satisfaction, eBay will conceal that fact from the victim
    > of the fraud; this then is the concealing of a crime after the fact,
    > surely, a crime in itself;
    >
    >  eBay will never acknowledge to a victim that a fraud has been perpetrated,
    > nor indeed will they acknowledge that such fraud is even a problem
    > on eBay; eBay therefore sees no reason to provide any mechanism to
    > aid in the recovery of any monies so defrauded;
    >
    >  if eBay did have any truly sophisticated and proactive system in
    > place for the detection and control of shill bidding, we undoubtedly
    > would not now be having this debate; and
    >
    >  for those buyers (and honest sellers) who embrace eBay believing
    > that eBay acts as an “honest broker” between buyer and seller, I
    > can only say that there are fairies at the bottom of your garden
    > too.
    Aug 03 16:53 pm |Rating: +2 0 |Link to Comment
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