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aschirmer

aschirmer
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  • Pearson PLC (PSO) - Financial Times Delivery Failures? [View instapost]
    I live in Seattle, WA and absolutely love the FT. Unfortunately, we have been having the same delivery problems and are on the verge of cancelling. We call and report the problem when it happens and by now almost know all the customer service reps by name. They all say the same thing: "We are working on it" and then it doesn't change. I'm ready to write to Tyler Brule or Lucy Kellaway to see if they can light a fire under distribution.
    Feb 13, 2014. 09:14 PM | Likes Like |Link to Comment
  • Pearson PLC (PSO) - Financial Times Delivery Failures? [View instapost]
    We live in Seattle and have the same problem. A quick call to customer service gives you the same line: "We are working on it", but so far things haven't changed. I'm on the verge of writing to Lucy Kellaway or Tyler Brule to light a fire under distribution. The FT is the last good newspaper in print; it would be a shame to lose out because of their awful distribution.
    Feb 13, 2014. 09:13 PM | Likes Like |Link to Comment
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