msubobcats

Stay Away From Charter Communications: Bankruptcy Filing Looming?

I worked for a Charter system from 1998 until 2004, had been at the system since 1982.
I had literally put my life into this small, rural system attempting to give them the best service possible with very limited resources. In 2003 I needed a partial knee replacement and 11 months after my surgery was given 1 day to clean out my truck and never return to work. After 20+ years, I did not feel my punishment equalled my crime. As a sideline, as I was unable to do my job in their opinion, I run daily and compete in 5Ks and 10Ks so there never a question of ever finishing each job.
They do not have management that in my opinion have a respect for the customer as many of us in the field have and had. I put in many years trying as hard as possible to do the best for each customer as we were able to do.
The system has since sold to Wave Broadband and in the short time they have owned the plant not alot has changes. The Satellite service (Charter Digital Direct) that complimented the service has gone bankrupt so all the additional channels are no longer available.
Enough of the rant, I just do not believe Charter has credible management. I wish them luck but do not hold out hope they can keep the ship afloat.