mtcook

Has Starbucks Bottomed? Not by a Long Shot

As a former Restaurant manager that last hour is very important to getting the location ready to close. Cleaning, restocking, etc. is being done. The time you close has a lot do affect on the two hours before the door gets locked. -2 hrs customer tarffic slows employees regroup for preclose. -1 hr cleaning and restocking like I said before. 0 hr lock the doors clean all the stuff that you cant do with people in the location. If you where to close even 1 hour eariler you would be moving into the tail end of the peak business hours, with employees wanting to get out and hour early they start pre-closeing, and ignore the customers. Its kills business in the long run, you loose money by trying to save a few bucks.
We did the same thing in the Restaurant that I worked in. They wanted us to close at 10 instead of 11 Sun-Thurs. I told my DM that I would not close early, after a big fight he let me be a test store. While my labor stayed about the same and the other stores labor dropped my sales stayed the same and the other stores SALES dropped. All business is opperated to MAKE money not save it. When you start running a business to save money,and not make more money, run dont walk away from it.