I have been using AT&T for about ten years, starting with Cellular One. I only use it for personal calls and I cannot complain. Sometimes I get missed calls and sometimes when I am in distant places I do not SMSs and voicmails after I get back to the metropolitan area.. But I learned to live with that. My life does not depend on cell phone and people who need me know to call back or follow up with e-mail. On the other bright side, AT&T had coverage in basement library or in concrete buildngs where no other carrier (including Verizon) had coverage. In response to the comment that "Thousands, or hundreds of thousands or maybe even millions of missed connections, that could be vital for personal lives, business and a host of other things" let me say that iPhone was not designed as a business phone on the first place. It is more of a personal gadget. So if you are worried about missing appointments - get a blackberry with Verizon or something else..
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