)The top 100 stock
market authors
selected for publication
market authors
selected for publication
Ranjit Nayak
»
Comments
» Single Comment
| 
-
The Seeking Alpha 100
See all
Seeking Alpha 100 » -
Fastest Climbers
Authors with the largestSee all
increase in followers
in the last 7 days
Fastest Climbers » -
Top Commenters
Top commenters,See all
as ranked by their peers
Top Commenters » -
Top Instabloggers
The 100 most active
Instabloggers.-
1
David Fry
-
2
TraderMark
-
3
Don Dion
-
4
Cliff Wachtel
-
5
Mike Havrilla
Top Instabloggers » -
1
-
Top StockTalkers
TopSee all
StockTalkers.
Top StockTalkers »
-
The 40 minute outage experienced by Salesforce.com does catch a user's attention. With the high availability of most online services expectations are very high. In reality the outage was minor. To put things in perspective, one just has to remember how many times the laptop "froze" when an important presentation or demo was to be delivered. Users must understand that 99.99999% availability does not come cheap, and providers need highly redundant systems to make it a reality. To provide the same level of availability in house would be very expensive. The SaaS alternative is cost effective as more tenants share the cost.
Jan 12 12:06 pm
|Rating:
0
0
All Comments by Ranjit Nayak »Salesforce.com's Outage: Will It Derail the SaaS Market? [View article]
As Ian rightly pointed out above, if a CRM is down for 40 minutes, it means some information is entered later or documented on paper. It is a totally different matter when online transaction systems are not available. Online Retail,auction and payment services losses can add up when the service is down. But then Amazon, eBay and Visa have done very well.