dfordtheman

My Best Buy Concern

I,m a Best Buy employee also having come over from Circuit City (thank
goodness!) As an ex- electronic technician who prefers working retail, all
I can say is that it's more enjoyable doing this line of work. The challenge
of helping people make informed decisions and doing it without cleaning out their wallet is much more satisfying than circuit board repair. My specialty is Home Theater where I've sold everything from esoteric audio / video (Pioneer Elite / Martin Logan) to $20 DVD players. Because of this past experience and training, it's helped me become a better salesperson as it enables me to ask the questions needed to maximize the sale for both the company and the customer. When we get a referral or a positive comment from customer feedback, it makes our
job of providing the best customer service easier, despite the hard times. Carlos, if you come down to S.C., stop by and I'll show and demo some neat, affordable audio / video devices for you. A good article!

Circuit City: Finally, Schoonover Is Asked to Pursue Other Opportunities

To 268773 / billddrummer: Good possibility, down sizing the less profitable stores and going with the "The City " concept stores only. I would look for it to happen at the first of the year. ; cept storesnecpt stores only

Circuit City: Finally, Schoonover Is Asked to Pursue Other Opportunities

It's sad it took so long for this to happen. As an ex-employee, I enjoyed working for this company and know that they do have excellent personnel at all levels to do a turnaround. Hopefully Mr. Marcum will be the leader they need. I,m now working for a competitor who's doing well despite the economy and have already noticed the difference in the leadership.... that being putting forth good customer service, diversifying, pricing, offering, and HAVING product in inventory. I made a lot of friends while at Circuit and I hope this change will help them out!

Circuit City: Outlook Is Grimmer Than Ever

As an ex-employee (just released last month because of job preformance issues....right.. been doing consumer electronics for almost 25 years), I can tell you the problem with CC is what everyone is stating- the BODs. I had the pleasure (?) of going to Richmond for a Forum of 10 associates chosen nationwide because of our abilities and our contribution on making the company better. While there, I met some very dedicated corporate and associate personnel who do care what happens and we exchanged some outstanding ideas on turning CC around. But there was a large glass door going into another section of the building that we were not allowed into because that's where the CEO and his board offices were. To top it off, they were all off on business trips and couldn't meet with us during the Forum. I really enjoyed working for CC and hope the best for them, simply for the good people who are trying. But there definitely needs to be some BIG changes starting at the top. When I started work at CC shares were around $ 17, today it's currently at $ 1.75. I know of very few companies that would tolerate this much of a loss without some kind of big change occurring in leadership.