User 245876

Where Starbucks Went Wrong

Bravo !!! Finally someone says it, as a former Starbucks loyalist - I too have moved on in search of that perfect shot in the morning.

In addition to these super automated machines, there is ZERO consistency both within and between the different stores, they have forgotten there is a difference between cappucinnos and latte's - one is just milk foam and one is milk + foam, they have started over roasting their beans and all in all the experience is like drinking diluted dishwater. And worst of all the bathrooms reek - cardinal rule for QSR, clean bathrooms.

As a dissapointed shareholder - I hope Shultz wakes up and brings it back it the old days where it wasn't a commodity but the bright spot in my day