Blue collar guy

Why Netflix Can't Match Blockbuster's Competitive Advantage

Dear Mr. Brynaur,

Since you are in the "business" and I am but a lowly unconnected, unassociated amateur ....I would just like to take this opportunity to tell you that I think you are dead wrong about your view on Netflix. There is no way I can know how convenient your Blockbuster store is to you, nor...more importantly how "stocked" up they are or even more importantly than that how wide their slection and the diversity of movie "type", but i am here to tell you that my local Blockbuster which is literally just around the corner, well within walking distance stocks basically nothing but 2-3 wk and older "hits", virtually nothing except the current crop of movies which in plain language.....SUCK and requires wasting gas and energy to try and find anything appealing to a mature "user" other than someone in the 20 to 30 "hot pants" catagory.
I live in a neighborhood of older citizens and you would be amazed at the number of houses the postman regularly picks up and drops off Netflix envelopes (I have seen stacks of them in his truck as he makes his rounds and I occasionally meet him to pick up my mail b4 it goes into my box (out in the yd working am I). So.........btm. line, Netflix is a little draggy butt right now for a variety of reasons and your write up will not help that situation, but they are still far and away the best and I think the Blockbuster thing will fade away fairly quickly. Right now is the time to make the judgement in my view. Netflix is top drawer and Blockbuster with all their screaming advertising and posters is mediocre in every respect including mgt., revenues and future plans.
Sincerely, Ed Robinson Smyrna, GA