eBay Caps Shipping Rates: What Is the CEO Thinking? [View article]
Oh and the other catch 22? If you use media mail [to keep your costs lower] you will get dinged on SHIPPING TIME because BUYERS relate shipping time to how long it takes to RECEIVE the item...not when the seller SHIPS the item after it's paid for...and Ebay doesn't REQUIRE the buyers to make that distinction before living stars.
Don't get me started on the stars thing. With Ebay, MEETING customer's expectations is failing, exceeding is passing. That's like A+ passing and A failing. The only thing that differentiates a 4 and 5 star is the word VERY in Ebay's derfinitions. Ships QUICKLY...get a 4. Ships VERY QUICKLY gets a five. But according to Ebay's rules now, a 4.3 on ANY rating will cause you to NOT be able to list items again for up to 30 days! And Ebay doesn't give PARAMETERS to buyers as to what "quickly" vs "very quickly" mean. I have had cases where I have received a "4" on shipping time yet I shipped within ONE HOUR of payment!
Ebay is having buyers shooting sellers in a barrel.
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Oh and the other catch 22? If you use media mail [to keep your costs lower] you will get dinged on SHIPPING TIME because BUYERS relate shipping time to how long it takes to RECEIVE the item...not when the seller SHIPS the item after it's paid for...and Ebay doesn't REQUIRE the buyers to make that distinction before living stars.
Sep 05 11:04 am
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All Comments by pwrsellr »eBay Caps Shipping Rates: What Is the CEO Thinking? [View article]
Don't get me started on the stars thing. With Ebay, MEETING customer's expectations is failing, exceeding is passing. That's like A+ passing and A failing. The only thing that differentiates a 4 and 5 star is the word VERY in Ebay's derfinitions. Ships QUICKLY...get a 4. Ships VERY QUICKLY gets a five. But according to Ebay's rules now, a 4.3 on ANY rating will cause you to NOT be able to list items again for up to 30 days! And Ebay doesn't give PARAMETERS to buyers as to what "quickly" vs "very quickly" mean. I have had cases where I have received a "4" on shipping time yet I shipped within ONE HOUR of payment!
Ebay is having buyers shooting sellers in a barrel.
I guess it will be E-BYE! for good sellers.