borderguard

Borders: Earning Call Notables

It's true. In many ways the cost cutting is all surface. Borders still has managers that spend most of their time in the office. The payroll has been cut byt the work load has gone up. Where Borders can cut cost and maybe make a little money is not even being talked about. The moral is suffering at the store level. it's ashame, because many of the people who work at Borders truely love their jobs, and know their books.
Maybe it's time for George Jones and the other Borders upper management get out of Ann Anbor and visit stores outside of Michigan. Talk, at length, to hourly staff. Spend more than 10 to 20 minutes in a store. Run a register and shelve some books. Spend doing what the staff does everyday for a couple of weeks and then look and see where the cuts need to be made.